Job Title: Universal Credit Administrator Rate: £16.14 hour Contract Type: Temporary - initially 3 months Location: Newham Are you passionate about helping others and ready to make a difference? Join our Income Collection team as a Universal Credit Administrator! This role is perfect for someone who thrives in a dynamic environment and is eager to support residents through the Universal Credit process. About the Role In this temporary position, you'll play a vital role in ensuring our operations run smoothly while working primarily from home, with occasional team meetings at the office. If you are organised, proactive, and enjoy tackling challenges, we want to hear from you! Key Responsibilities Coordinate daily office activities for seamless operations Manage the Universal Credit Landlord Portal and secure email inbox Handle incoming calls and emails, serving as the first point of contact for Universal Credit inquiries Maintain accurate records, documentation, and databases Support budgeting and basic bookkeeping tasks Prepare reports and presentations as needed Assist colleagues with general administrative duties Ensure compliance with policies and proceduresWhat We're Looking For Experience: Previous administrative experience in a busy office Proven customer service skills Experience in managing changing priorities and producing presentations Previous experience using the Universal Credit Landlord P...