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Retail Supervisor (20 hrs), Middlesbrough
Client:
Location:
Middlesbrough, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
1d0b4794e6ea
Job Views:
36
Posted:
22.06.2025
Expiry Date:
06.08.2025
Job Description:
Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Middlesbrough store.
You will be offered a competitive hourly rate of up to £13.41 per hour + non-contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.
In return for your hard work, you will have opportunities to grow and develop within your retail career.
This is a part-time, permanent position, contracted for 20 hours per week. Ideal candidate: if you have energy, drive, and passion to work in a fast-paced, customer-facing retail environment, this is the role for you!
You should have a positive attitude towards customer service, leadership skills, stamina for a fast-paced shop floor, and the ability to work calmly under pressure.
Previous retail experience, ideally with supervisory roles, is preferred.
Key activities:
1. Lead and supervise the store team in the absence of the Store Manager.
2. Open & close the store, including cashing up and administrative duties.
3. Provide excellent customer service and possess strong product knowledge.
4. Lead by example, recommending and promoting products with each sale.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure proper merchandising, refreshed product displays, and inviting presentation.
8. Process stock deliveries and store transfers.
9. Handle customer queries and complaints.
Personal characteristics:
* Ability to follow management instructions for additional tasks.
* Supervisory experience, including cashing up and banking.
* Self-motivated with a positive attitude.
* Ability to motivate, coach, and work with a team.
* Strong interpersonal and communication skills.
* Willingness to serve all customers.
* Drive to exceed performance targets.
* Methodical approach to daily tasks, including stock management.
* High attention to detail.
* Ability to work independently and in a team.
* Flexibility to work any day from Monday to Sunday, 20 hours per week.
Salary: up to £13.41 per hour + non-contractual sales commission.
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