Job Title: Receptionist Location: Hounslow, TW3 3EB (fully office based) Hourly rate £17.09 PAYE / £22.65 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours, 8.45am-5pm ASAP Start About the Role As a Receptionist, you will play a key role in delivering an inclusive, positive and consistent experience for every visitor. You will support residents across multiple access points-whether they're seeking information, attending appointments, or accessing our library and community hub services. Your responsibilities will include: Reception - Hounslow House Welcoming all visitors and acting as the first point of contact for resident enquiries. Assisting visitors with information, signposting and general queries. Using the Qmatic reception system to log all visitors (training provided). Working closely with a range of Council services and partner organisations.Library / Community Hub Greeting visitors and supporting with library enquiries and general assistance. Helping residents self‑serve (issuing, returning and renewing items) and registering new library members. Supporting and occasionally delivering community activities, events and children's sessions based on the service engagement plan. Managing event bookings and promoting community events across our library hubs.This role requires working across Hounslow House and various libraries within the borough, so flexibility is essential. About You We're looking for someone who brings warmth, professionalism and a genuine passion for helping others. You will: An experienced receptionist working in a front facing environment Be an excellent communicator, confident in dealing with a wide range of enquiries both in-person and across channels. Be organised, self‑motivated and able to manage your time effectively. Work flexibly and collaboratively to support the wider team. Demonstrate strong alignment with our core values (below). Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser