Nestled in the heart of the Peak District, our rural GP practice serves a close-knit community spread across some of the most beautiful countryside in England. We're looking for a Dispensary Assistant to join our small, friendly team and if you're someone who finds meaning in genuinely knowing the patients you help, this could be the role you've been waiting for.
Unlike a busy high‑street pharmacy, dispensing in a rural practice is personal. You'll get to know your patients by name, understand their needs, and play a direct role in keeping our community healthy and well‑supported. It's hands‑on, varied work from accurately dispensing prescriptions and managing stock to advising patients and working closely with our clinical team.
This is a role where you really matter. In a rural setting, the dispensary isn’t just a service it’s a lifeline for many of our patients, and the person behind the counter makes all the difference. If you’re organised, compassionate, and looking for a rewarding role with real community impact (and a stunning commute), we’d love to hear from you.
Main duties of the job
Day to day, you’ll be dispensing repeat and acute prescriptions accurately and safely, checking and managing stock levels, and processing prescription requests both paper and electronic. You’ll be a familiar, trusted face for patients collecting their medication, handling queries with care and knowing when to refer to a pharmacist or clinician.
You’ll also support the smooth running of the dispensary through accurate record‑keeping, handling controlled drugs in line with regulations, and helping with ordering and deliveries. No two days are quite the same and in a small rural practice, you’ll naturally chip in wherever you’re needed.
About us
We’re a small, independent dispensing practice proud to serve our rural community across the Peaks. Our team is tight‑knit by nature. Patients know us, trust us, and rely on us, and that shapes everything about how we work.
The atmosphere here is supportive and genuinely collaborative. Everyone pulls together, looks out for one another, and takes pride in the care we provide.
Working here, you can expect:
* Funded enrolment on the Buttercups Level 2 Dispensing qualification
* Enhanced maternity pay
* A stable, permanent role in a welcoming rural setting
* Ongoing training and development opportunities
* Free on‑site parking
* A real sense of purpose this is healthcare with a human face
Whether you’re already working in dispensing or looking to build a career in a healthcare setting, we invest in our people for the long term.
Job responsibilities
* Dispense medications safely and accurately to eligible patients.
* Check all medicines dispensed to ensure accuracy and compliance.
* Provide clear and helpful advice to patients on prescription matters.
* Process prescription requests received via email, online, and in person.
* Prepare and manage Dosette boxes for patients requiring monitored dosage systems.
Stock & Compliance
* Maintain appropriate stock levels and assist with reordering.
* Receive and store deliveries, ensuring cold chain protocols are followed.
* Ensure controlled drugs are dispensed and recorded in line with policy.
* Safely dispose of returned or expired medications.
* Keep the dispensary clean, safe, and well‑organised at all times.
Administrative Duties
* Collect prescription charges in accordance with dispensary protocols.
* Process repeat prescriptions in a timely and accurate manner.
* Maintain accurate records and ensure appropriate coding of all activities.
* Assist with monthly returns and reporting as directed by the Dispensary Manager.
* Participate in audits and quality improvement initiatives.
Team Support & Development
* Provide guidance to trainee dispensary staff and students as needed.
* Stay up to date with relevant guidance (e.g., NICE, CQC) to ensure best practice.
* Support the wider team in delivering the strategic objectives of the practice.
Qualifications
* GCSE English (C or above) and at least three others
* Qualified Dispenser (NVQ Level 2) Educated to A‑level/equivalent or higher, with relevant experience
* Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Ability to effectively manage stock, including ordering, rotation, disposal etc.
* Familiarity with EMIS Web Understanding of pharmaceutical best practices
Experience
* Experience of working in a health care setting Experience of working with the general public
* Experience of working in a Dispensary or Pharmacy
Additional
* Flexibility to work outside of core office hours
* Maintain confidentiality at all times
* Evidence of continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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