About the Role
and our Ideal Candidate
1. Responsibilities Overview: You will maintain, develop, and optimise the financial components of the Mosaic case management system for adult and children's social care services. You will lead the configuration of finance modules, including charging, payments, commitments, and budget codes, ensuring workflows align with statutory adult social care requirements and corporate finance procedures. You will act as a key liaison between social care services, the finance department, and software suppliers, coordinating monthly payment runs, supporting budget forecasting, and providing expert input for strategic financial transformation projects. You will also design and deliver targeted training programs to improve staff proficiency in the system.
2. Skills Required: You need strong technical knowledge of Mosaic (or an equivalent case management system's) finance functionality. You must possess excellent analytical skills, strong numeracy, and attention to detail, combined with a collaborative and solution-focused approach to resolving workflow issues. You must also be proficient in financial data validation, reporting, and dashboarding.
3. Experience: You should have hands-on experience in configuring charging rules, payment logic, and provider payment processes. You must have a strong familiarity with social care financial frameworks, including statutory guidance and local charging policies. Experience working confidently with finance teams, operational managers, and external suppliers is required. Note: Knowledge of Business World or equivalent local authority finance systems is highly desirable.
Work location: Expected to be in the office at least 2-3 days per week.
Note: Shortlisting will be a two-stage process:
4. Initial shortlisting from application.
5. Candidates will be required to undergo online programming skills testing before being
About Us
Within the Peoples Services Directorate (Adult Social Care, Children's Social Care & Education), the Insights & Delivery Service area is the operational process and analytical engine room of our directorate. This service area unites data intelligence, digital systems, business delivery, and quality assurance, we build a resilient, modern infrastructure that empowers our frontline practitioners. Through driving process innovation, championing digital tools, and providing vital learning and insights, we are the catalyst for delivering truly effective social care.
The Business Systems Team is offering two exciting new job opportunities.This team is the driving force behind core social care systems like Mosaic. They provide hands-on, accountable system ownership by proactively managing statutory configurations, implementing smart system changes, and delivering tailored training for our frontline teams.
Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:
6. A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade
7. Enhanced Maternity, paternity, shared parental, adoption and dependents leave
8. Two volunteering days per year
9. Flexible Working - Smarter Working Scheme (dependent on the role)
10. Adjustable and agile working arrangements using Google Chromebooks
11. Learning and development portal offering a range of courses
12. Discounts on a range of local shops, restaurants, gyms and leisure centres
13. Interest free season ticket loans
14. Local Government Pension Scheme
15. Bicycle loan facilities and cycle to work scheme
16. Electric vehicle leasing scheme
17. Confidential health & wellbeing and counselling support