Senior Claims Consultant - Public Sector
Marsh, Newcastle Upon Tyne, England, United Kingdom
We are seeking a talented individual to join our public sector claims team. This role will be based in the Midlands, Cardiff, Reading or Leeds area. This is a hybrid role that requires working at least three days a week in the office.
We have an exciting opportunity for an experienced Claims Consultant to work with our public sector client base (local authorities, housing associations, government bodies and blue light services). Supporting clients through any losses they may have suffered and providing consultancy support on minimising the possibility of further claims. This team provides Strategic and Operational Risk advice to the UK’s largest organisations. We are a professional services firm consisting of consultants, actuaries, accountants, and ex‑lawyers.
What you will do
* Manage an allocation of clients, ensuring each client receives optimum claims service from insurer and other service providers.
* Travel to meet clients as required.
* Identify needs and deliver project work at the request of clients and the wider Marsh client base.
* Establish effective claims management procedures and provide insightful analysis into the client’s total cost of claims.
* Help clients understand the root cause of their losses and what they can do to minimise future claims.
* Report writing and training of clients.
* Deliver internal teams and external client presentations.
What you need
* Strong public sector claims background with experience across EL, PL, Cyber, Property and/or Motor Fleet claims.
* Client‑facing experience advising on claims reduction, process improvements, and claims trend analysis.
* Strong relationship management skills to work with organisations, insurers, loss adjusters, TPAs and lawyers.
What makes you stand out
* Attending client meetings and maintaining successful & profitable relationships.
* Organisation and diary management.
* Commitment to achieving results.
* Experience of pitching in a new business scenario.
* CII qualification.
* Loss adjusting qualification or other professional qualifications.
Why join our team
* Professional development opportunities, interesting work and supportive leaders.
* Vibrant and inclusive culture with talented colleagues to create solutions and have impact for clients and communities.
* Career opportunities, benefits and rewards to enhance well‑being.
Marsh, a business of Marsh McLennan, is the world’s top insurance broker and risk advisor. For more information, visit marsh.com, or follow us on LinkedIn and X.
Marsh McLennan is committed to a diverse, inclusive and flexible work environment. We are an equal opportunity employer and provide reasonable adjustments for candidates with disabilities.
Marsh McLennan is committed to hybrid work. All colleagues are expected to be in their local office or working onsite with clients at least three days per week.
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