Work with the Human Resources Director to develop a Learning & Development strategy for Head Office, Retail & DC teams.
Conduct a training needs analysis with key HR and Brand stakeholders to build strategic programmes across HO, Retail & DC.
Scope, design, pilot, and deliver the 'core' training offer for the HO, Retail & DC populations using a blended learning approach.
Initiate and implement ad hoc and bespoke projects to further develop brand capabilities and drive the business forward.
Actively oversee the Head Office, Retail & PFC training calendars.
Design new training modules and oversee amendments to training materials, e.g., onboarding, leadership programmes, bite-sized behavioural sessions, etc.
Collaborate with North America counterparts to share content and initiatives, e.g., intranet content, UKG/LMS content alignment.
Partner with HR to drive learning activities, e.g., mentorship programme, induction & onboarding.
Utilize the L&D budget to ensure all levels of the business receive timely and relevant development opportunities.
Build strong, credible working relationships with HR and key stakeholders in the Brands and Shared Services.
Share expertise and knowledge of external learning and development trends.
High-level business partnering
Balance strategic thinking with day-to-day operational management.
Understand the commercial development needs of Retail and HO teams.
Be a natural coach with strong active listening skills to identify stakeholder needs.
Experience in delivering a blended learning environment, including virtual training, distance learning, classroom/instructor-led training, and on-the-job training/mentoring.
Engage all audiences and inspire a culture of learning and continuous improvement.
Approach problems with innovation and creativity.
Possess strong project management skills.
Experience working with an LMS and learning platforms.
Desirable: Psychometric certification such as MBTI or Insights.
Desirable: Coaching qualification.
About Us
URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office in London. Our retail brands operate in more than 10 European countries with a strong e-commerce presence, driven by community and purpose.
Role Summary
Lead the Learning and Development function to design and deliver behavioural and leadership learning for Head Office, Retail, and PDC. Manage a team of 2 L&D Advisors to implement key initiatives.
What You'll Be Doing
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