Posted: 8 June
The role
Job Description
Are you a commercially minded, result driven leader looking to take on an operational management role? We are recruiting for an experienced housing manager in a hand-on, customer focused position.
The ideal applicant will have experience within lettings and property management and be able to offer an exceptional level of service on a day to day base to current landlords, tenants and associated partners.
What you will be doing:
- Manage, coach and develop the homes team, hold regular 1 to 1's to shape clear paths for development and progression
- Manage void levels, rent collections, arrears management and associated KPI's
- Ensure manageable workflows, analyse trends and continually work to improve costs
- Build partnerships with the support team, property services, finance and local authorities
- Continually develop and build the property portfolio
- Evaluate operational risks and best practices
- Ensure anti-social behaviour is monitored and appropriately actioned
- Manage complaints
- Attend networking and partnership meetings
- Take accountability
Experience required?
- Similar industry experience - social housing, housing association, private lettings
- Strong knowledge of property maintenance, landlord management and residential leases
- Experience using CRM
- Solid experience with budget control
- Management experience
- A full UK driving licence and own vehicle
Ready to join a great team and stive for success? Apply today.
