Join to apply for the Housing Support Officer role at Aluminum Window Designs Ltd
3 weeks ago Be among the first 25 applicants
Join to apply for the Housing Support Officer role at Aluminum Window Designs Ltd
who has proven experience in front line work with victims of domestic abuse or vulnerable clients, excellent organisation and interpersonal skills is required to join a housing association, based in Oxford, Oxfordshire.
SALARY: £25,148 - £30,443pro rata + Generous Benefits (see below)
LOCATION: Oxford, Oxfordshire with travel required across various projects in Oxfordshire
JOB TYPE: Part-Time, Maternity Cover Contract (1 year)
WORKING HOURS: 17.5 hours per week
PLEASE NOTE: You must have a Full Driving Licence and your own vehicle (mileage will be reimbursed at 45p per mile for business travel only)
Job Overview
We have a fantastic new job opportunity for a Housing Support Officer who has proven experience in front line work with victims of domestic abuse or vulnerable clients, excellent organisation and interpersonal skills.
Working as the Housing Support Officer you help individuals affected by domestic abuse, conducting assessments, providing tenancy support and facilitating move-on to new accommodation.
As a Housing Support Officer you will collaborate with agencies, maintain records, ensure safeguarding and promote the service, whilst managing client complaints and delivering tailored support.
DUTIES
Your Duties As a Housing Support Officer Will Include
* Take referrals and carry out needs assessments of prospective clients, liaising with police, health professionals, other agencies and colleagues as appropriate. This can be whilst working on the helpline or working within refuge or places of safety provision
* Ensure that prospective and current clients are fully aware of the support available, their financial obligations, rights and responsibilities under their tenancy/occupation arrangements and all related procedures
* Deliver high quality support to clients living in supported accommodation and for up to 1 months after move on (where required by the service), enabling them to sustain their tenancy and promoting independence, freedom and choice
* Working jointly and cohesively with housing management teams to give the best possible service to those that are being supported
* Help clients in facilitating move-on to suitable accommodation
* Support clients via the access and helpline
* Agree and review client Independent Living Plans and Risk Assessments on a regular basis and deliver contracted hours of support achieving the required outcomes
* Deliver the support identified in an Independent Living Plan through regular personal contact as appropriate, taking follow up action as required
* Design and deliver structured support to groups as appropriate to the service specification and/or local need
* Liaise with partner agencies and other key stakeholders as appropriate to ensure that good communication and co-operation is maintained
* Report any concerns relating to safeguarding of vulnerable people using the correct procedures, attending case conferences such as MARAC, MATAC and other meetings as required
* Ensure that all relevant documentation and records are completed and submitted in an accurate and timely manner
* Support the Groups Domestic Abuse Housing Alliance (DAHA) accreditation process
* Be an ambassador for domestic abuse services, promoting the ADAS service internally as well as to external partners
* Handle complaints and representations in accordance with company policy and undertake any necessary investigations
Ideal Candidate Requirements
* GCSE English and Maths (or equivalent) at Grade C or 4 or above
* Previous experience in front line work with victims of domestic abuse or vulnerable clients
* Knowledge of or qualifications in areas such as social work, mental health, housing management, or trauma-informed care would be desirable
* Excellent verbal and written communication
* Good interpersonal skills
* Organisation skills and time management
* Effective problem-solving skills
* Intermediate MS Office skills
* A full UK driving license and access to a vehicle is essential for this role
Benefits
* 25 days holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
* Up to 8% contributory pension
* Flexible working
* Investment in your learning and development
* Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
* Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions
The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%.
APPLY TODAY
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-C13328
Part-Time, Contract Social Care and Social Housing Jobs, Careers and Vacancies. Find a new job and work in Oxford, Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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