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At Places for People, we hire People, not numbers! If you resonate with our mission, we want to hear from you! While experience is valuable, we prioritize candidates who embody our People Promises—those who do the right thing, are enthusiastic about growth, believe in community spirit, and enjoy their work.
As the UK's leading Social Enterprise, we are dedicated to creating inclusive and thriving communities for both our customers and employees.
So, what are you waiting for? Join a community that truly cares about you!
Your Role: Sales Progressor
Are you passionate about delivering exceptional customer service and driving results? We are looking for a dedicated Sales Progressor to join our Developments team on a fixed-term contract. You will support customers through the homebuying journey—from reservation to legal completion.
Where Will You Be Working?
You will be based out of our office in Eastleigh (SO53) for a minimum of 3 days per week, with the remainder of your time working from home.
Key Responsibilities:
* Provide outstanding customer service throughout the sales progression process.
* Drive timely exchanges and completions in line with business targets.
* Maintain regular communication with customers via phone and email.
* Collaborate with Sales Executives to ensure a seamless customer journey.
* Update internal systems daily (Salesforce, Sequel, Sales Trackers).
* Manage legal documentation and liaise with solicitors and lenders.
* Support the wider sales team to ensure smooth handovers.
What We're Looking For:
Essential:
* Background in new homes conveyancing.
* Strong interpersonal and communication skills.
* Excellent time management and attention to detail.
* Proven ability to meet sales-related deadlines.
* A passion for customer service.
Preferred:
* Experience in the sales process within a Developer or Housing Association.
* Familiarity with the conveyancing process and pre-sales setup.
* Experience working with solicitors, mortgage advisors, and agents.
* Proficiency in MS Office and CRM systems such as Salesforce.
We are a large, diverse, and ambitious business, offering you all the challenges you could wish for!
Why Join Us?
We believe in making your experience rewarding. That's why we offer a comprehensive benefits package, including:
* Competitive salary with yearly reviews.
* Pension with matched contributions up to 7%.
* Excellent holiday package – 35 days annual leave (including bank holidays) with the option to buy or sell leave.
* Cashback plan for healthcare costs – up to £500 saving per year.
* A bonus scheme for all colleagues at 5%.
* Training and development opportunities.
* Extra perks including huge discounts and offers from shops, cinemas, and more.
What's Next?
If you meet the criteria and are ready to take the next step in your career, we encourage you to apply! You will be redirected to our careers site where you can discover more about the role and apply directly.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.