About this job
The Role
The Assistant General Secretary (COO) provides executive leadership across UNISON’s key operational functions, including:
1. ICT, digital systems and cybersecurity
2. HR, workforce planning and organisational development
3. Data governance and insights
4. Property, facilities and health & safety
5. Legal services
6. Events, conferences and venues
7. Membership systems and operational infrastructure
You will lead major transformation and modernisation programmes, strengthen governance and organisational performance, and champion digital innovation, culture change and continuous improvement across UNISON Centre and regions. The role supports the General Secretary, Presidential Team and NEC, leading Objective 4: Developing an efficient and effective union.
About You
We are seeking a politically aware, values-driven leader with:
8. Extensive senior leadership experience in large, complex or democratic organisations
9. Strong understanding of trade union governance and the public service environment
10. Proven experience in organisational change, digital transformation and operational modernisation
11. Broad knowledge across HR, ICT, data, legal services, property and compliance
12. Excellent communication, influencing, strategic planning and programme management skills
13. Commitment to equality, diversity, inclusion and UNISON’s democratic values
Relevant professional qualifications (e.g. CIPD, digital transformation, organisational development) are desirable