Job Opportunity: Administrator / Claims Advisor
Location: Glasgow
Salary: £25, per annum
Hours: Monday to Friday, 9:00 AM - 5:00 PM
Why Join Us?
We offer a supportive and rewarding work environment with a range of benefits, including:
1. Performance-related bonus scheme
2. Death in Service
3. Private medical insurance
4. Workplace pension
5. Access to wellbeing support
6. Online discounts via employee portal
7. Insurance qualification support programme
8. Friendly and collaborative team culture
About the Role
We are keen to find a great addition to the team within our client's well-established insurance firm. With over 30 years of success across the UK the journey continues! We're looking for a motivated Claims Advisor / Administrator to join their Glasgow office.
This role is ideal for someone with experience in motor claims, who enjoys helping customers and managing the end-to-end claims process.
Key Responsibilities
9. Handle incoming claims and guide clients through the process
10. Coordinate vehicle repairs and liaise with insurers, body shops, and solicitors
11. Provide clear and timely updates to customers
12. Maintain accurate records and documentation
13. Arrange replacement vehicles when needed
14. Work closely with repair teams to ensure customer satisfaction
What We're Looking For
15. A warm, professional telephone manner
16. Well-developed listening and communication skills
17. Ability to manage sensitive conversations with empathy
18. Organised and able to prioritise tasks effectively
19. Confident using IT systems and learning new processes
20. Team-oriented with a proactive attitude
21. Previous experience in insurance or claims handling
22. Target-driven and eager to succeed
Ready to Apply?
This is a fantastic opportunity to join a growing team in a respected company. Interviews are being scheduled immediately, so don't miss your chance to be part of something great!
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.