Transport Team Leader
Build the future of food
At NewCold, we're shaping the future of the food supply chain. Our warehouses and transport network connect the world's major food manufacturers with retailers and food service providers.
Join a collaborative team of doers, innovators, and engineers who are dedicated to making a real impact. Together with advanced robotics and cutting-edge technology, we're not just keeping up with the times -we're pioneering smarter, more sustainable operations to keep the world's food fresh and safe.
To support our rapid growth, we're constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinking environment? Join us
Your role as a Transport Team Leader
Overview:
We are seeking a dedicated and experienced Transport Team Lead to join our day shift team. Reporting to the Transport Manager Days, you will oversee a team of Drivers, Transport Operators, and Debrief Clerks, ensuring efficient transport movements, factory clearance, and exceptional customer service within agreed budgets. This role is critical to maintaining smooth operations, compliance with regulations, and high standards of service delivery in a fast-paced environment.
Location: NewCold Corby, Curver Way, NN17 5XN.
Hours: 4 on 4 off (18:30 - 06:30).
Salary: Up to £40, CPC dependant).
Key Responsibilities:
* Utilise transport software to manage and update the daily plan, ensuring accurate allocation of resources.
* Collaborate with the warehouse team to align load management with the operational plan.
* Oversee Transport Operators and Driver Debrief Clerks to ensure timely communication of delays to relevant stakeholders.
* Audit driver packs, brief drivers before departure, and verify the authenticity and validity of driver licenses to ensure compliance.
* Monitor transportation as a live event, proactively addressing delays to meet customer delivery expectations.
* Ensure routes are dispatched in full compliance with legal and safety regulations.
* Manage front desk administration, maintain accurate records, and handle Proof of Delivery (POD) reporting, escalating issues to the Transport Manager as needed.
* Produce daily shift reports and deliver comprehensive, accurate handovers to the next shift.
* Engage with customers to address inquiries, provide assistance, and foster positive relationships to enhance satisfaction.
* Complete Sickness and Absence Reports, conduct Return to Work assessments, and support investigations, disciplinaries, and grievances while maintaining confidentiality.
* Complete Incident Reports and Investigations, including Road Traffic Collision (RTC) Reports, Staff Injury, and Near Miss Reports.
Requirements:
Qualifications and Experience
* Previous experience in a similar transport planning or operations role is essential.
* Proficiency in transport software and general computer literacy.
* Strong knowledge of driver's hours regulations and working time rules.
* Good understanding of UK geography with the ability to estimate journey times accurately.
* Transport Manager CPC qualification is desirable.
Personal Attributes
* Strong customer service orientation with excellent verbal communication skills.
* Ability to build rapport and work effectively within a team.
* Strong multitasking skills with a keen attention to detail.
* Effective time management skills in a high-pressure, fast-paced environment.
* Initiative and determination to proactively solve problems.
* Commitment to continuous improvement and flexibility in adapting to business needs.
Ready to make an impact?
Our goal is to keep the world's food fresh and safe with our proprietary technologies and innovative solutions. Join our team and help build a more efficient, innovative, and sustainable food supply chain. Your next career chapter starts at NewCold.
Whether you're a seasoned expert or just starting your career, NewCold provides the opportunities and challenges that allow you to grow and excel. Ready to turn your curiosity into impact?
Explore careers at NewCold
Visit our website to learn more and apply.
Can we welcome you on board as our new Transport Team Leader and help continue our successful growth?