Be the First Smile They See – Join Our Front of House Team
Receptionist (Part-Time)
Wellington Health and Fitness Club, Crowthorne
16 hours per week | 52 weeks per year | Permanent contract
Shift cover includes daytime, evenings and weekends.
Employment details
Wellington Health and Fitness Club is looking to appoint two part-time Receptionists to join our friendly and professional front-of-house team. This is an exciting opportunity to be part of a vibrant, community-focused environment where exceptional service and a warm welcome are at the heart of everything we do.
Responsibilities
* Support the day-to-day running of the reception area, handling enquiries in person and over the phone.
* Manage bookings and assist with administrative tasks that contribute to the smooth operation of the Club.
* Remain calm under pressure, communicate clearly and work collaboratively with colleagues.
* Deliver excellent customer service in a busy and dynamic setting across a variety of shifts across weekdays, evenings and weekends.
Qualifications
* Confident, organised and approachable with strong IT and communication skills.
* Comfortable working independently as well as part of a team, with an initiative and attention to detail.
* Good standard of education, including GCSEs (or equivalent) in English and Maths.
* Sound understanding of safeguarding principles; willingness to undertake relevant training.
* Previous experience in a leisure, hospitality or customer-facing role is advantageous.
* Familiarity with leisure management or CRM systems is desirable.
* Training in safeguarding or first aid, and an understanding of GDPR and data protection are also desirable.
Benefits
Full details of staff benefits can be found on our recruitment website.
Values and Commitment
At Wellington Health and Fitness Club, we are proud to uphold the values of Wellington College: Kindness, Integrity, Respect, Responsibility and Courage. These values underpin our approach to service, teamwork and community engagement, and we are looking for individuals who will embody them in their day-to-day work.
Wellington Health and Fitness Club is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to appropriate pre-employment checks. This post is exempt from the Rehabilitation of Offenders Act 1974.
You must have the existing right to work in the UK prior to applying.
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