Company description:
ClearCourse
Job description:
Role - Customer Support Specialist
Location Warwick
Role type Hybrid, Perm
Join IntelligentGolf, part of the ClearCourse Group, and help golf clubs across the UK get the best from the market-leading club management system. If you love golf and enjoy solving problems, this role lets you blend both in a friendly, fast-paced team.
What Youll Do
Support clubs via phone, email & helpdesk
Troubleshoot queries and escalate development needs
Deliver online and in-person system training
Support customer onboarding & data set-up
Keep CRM/helpdesk records accurate
Build relationships that support customer retention
What Youll Bring
Strong IT/web skills + problem-solving mindset
Confident communication & great attention to detail
Customer-first attitude and a calm, professional phone manner
A knowledge and passion for golf is essential
Positive, proactive, and comfortable in a small, busy team
Benefits
Competitive salary and benefits package
25 days holiday + your birthday off
Private medical insurance (Bupa) & health cash plan
Life assurance & income protection
Enhanced parental leave & family wellbeing support
Perkbox discounts & perks
Generous pension contributions
Hybrid working model
Ready to help golf clubs thrive with brilliant tech? Apply today!
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