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Office Junior
* Mon to Fri 9am - 5pm
We're looking for a friendly and organised individual to join our client's office-based team.
You will provide first-class customer service to customers with their queries and undertake office duties.
Role Overview:
* Answer customer enquiries in a polite and helpful manner
* Update documents within set timeframes
* Maintain accurate customer records
* Comply with company procedures
* Support the team with admin tasks
* Always act honestly and with integrity, putting the customer first
About you:
* GCSEs including Maths and English
* Willingness to complete training in customer service and insurance
* Confident phone manner and great communication skills
* Ability to understand customer needs and offer suitable solutions
* Can explain things clearly, matching the customer’s level of understanding
* Be honest, fair, and open at all times
* Keep things simple and clear
* Maintain professionalism and follow ethical standards
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative and Customer Service
Industries
* Insurance and Financial Services
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