Overview
Role: TCS Engineer
Service areas: Bristol and Southwest Surrounding areas
Contract type: 12 month Fixed Term Contract
Hours: Monday-Friday 36.25hrs/pw
Responsibilities
* Responsible for installations, service and maintenance of dispensing and dosing equipment, including dishwasher and laundry dosing units, various water and non-water fed chemical dispensing units, enzymes dosing units.
* Install (unpack) and, where applicable, assemble equipment; service and maintain dispensing and dosing equipment on behalf of clients.
* Test and undertake quality assurance checks to verify equipment operates according to design specifications and current regulations.
* Diagnose, troubleshoot and resolve faults, and organize repairs as required.
* Raise and submit quotes for parts as needed; ensure part numbers align with technical manuals/products and confirm receipt of parts.
* Return parts under warranty to suppliers; return unused parts to stores at the end of a site visit.
* Complete electronic job sheets upon conclusion of site visits.
* Maintain regular communication with the Technical Customer Services Team.
* Maintain and check van stock.
Skills, Knowledge & Expertise
* IT literate (MS Office).
* Competent in electrical systems, including reading diagrams, and basic plumbing.
* 2-5 years engineering experience in dispensing or dosing equipment or similar (highly desirable).
* Full UK driving licence.
* Strong communication and listening skills.
* Commercial acumen.
* Continuous development of product knowledge.
* Knowing your customer.
* Organised and attentive to detail.
* Ability to work autonomously and as part of a wider team.
* Ability to forward think and work agile under extreme circumstances.
Benefits
* Company Vehicle, Mobile & Laptop.
* Annual leave: 23 days + statutory leave for full-time employees; part-time roles and bank holidays may apply.
* Pension & Life Assurance Scheme.
* Private medical insurance, including 24hr online GP and Wellbeing app (after one year of service).
* Cycle to Work Scheme, access to retail vouchers and eye care vouchers.
* Two fully paid community volunteering days per year.
* Internal career progression support.
* Long Service Awards to celebrate career milestones.
* Opportunity for career break after 3 years of service.
Note: Offer of employment will remain provisional until we have received confirmation of your right to work in the UK; a valid Driving Licence and Disclosure and Barring check where applicable.
As a diverse and forward-thinking employer, we embed equality, diversity and inclusion into everything we do. This includes our staff, customers, suppliers and local community. We are committed to the wellbeing of all our staff and to the sustainability of our environment. #INDMPUK
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