We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive. If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. Buying & Operations Assistant (New Markets) |London – Hybrid (2 days in office) | Competitive Salary Benefits About the Role Join Moonpig as a Buying & Operations Assistant supporting our growing USA business. Based in London with hybrid working, this role sits at the heart of our gift range—ensuring the right products are available at the right time to deliver a seamless customer experience. Working closely with the Head of International Buying, you’ll manage day-to-day product operations, from onboarding new suppliers to optimising stock levels and supporting product launches. This is a hands-on role in a fast-paced, evolving environment—ideal for someone highly organised, commercially curious, and excited to build a career in buying and supply chain. If shortlisted, you’ll be invited to attend an in-person assessment day at our Farringdon office. We’ll share full details, including the confirmed date and time, with successful candidates—this is likely to take place within the next 1–2 weeks. Key Responsibilities • Own the set up of all products on to the platform, aligning with the range plan and business needs • Manage the merchandising of gifts across the Moonpig USA website and app, working closely with Content teams to optimise visibility, discoverability and conversion • Take ownership of stock management and forecasting, monitoring performance to maintain availability, minimise risk and support commercial targets • Liaise with third-party warehouse partners to manage stock levels, resolve issues and support smooth fulfilment • Build and manage supplier relationships, developing these brands on our platform • Support the identification and onboarding of new brands and suppliers that strengthen the USA range and unlock new growth opportunities • Use customer insights, trading data and market trends to shape your range, pricing and promos • Work with Content, Marketing, Sales and Operations teams to drive growth About You • Highly organised with strong attention to detail and the ability to manage multiple priorities • Comfortable adapting in a fast-paced, changing environment • Strong customer focus with an understanding of what drives a great customer experience • Good commercial awareness with an interest in buying, merchandising, or stock management • Proactive mindset with a can-do approach to problem-solving • Confidence using data and insights to support decisions • Strong communication skills with the ability to build relationships across teams and with external partners • Background in buying, supply chain, or retail is beneficial but not essential • Exposure to international markets (e.g. USA, Ireland, Australia) is a plus What's in it for you? We believe in empowering our team to do their best work. Enjoy: Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL). ️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. Career Growth: Learning allowances, coaching & development programs. Want to know more? Explore our full benefits package: here Our Ways of Working: We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity: At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.