We’re working with a well-established, fast-growing UK retail brand with a strong national presence and an ambitious eCommerce strategy. With continued investment in digital channels, the business is focused on driving scalable online growth, enhancing customer journeys, and delivering best-in-class digital experiences.
You’ll be joining a collaborative and forward-thinking environment where innovation, data, and performance are at the heart of decision-making.
The Role
Reporting into the Head of eCommerce, this is a pivotal role responsible for driving profitable growth across all digital acquisition channels.
You’ll take ownership of the performance marketing strategy from end to end-planning, execution, optimisation, and reporting - while ensuring all channels are delivering against ambitious KPIs.
Key responsibilities include:
* Owning and delivering a multi-channel performance marketing strategy (SEO, PPC, Paid Social, Affiliates, Display, App)
* Managing and optimising significant digital budgets (7-figure spend)
* Leading agency relationships to ensure delivery against performance targets
* Building and maintaining robust forecasting models and reporting on performance
* Driving continuous testing through structured A/B and CRO roadmaps
* Overseeing email and SMS marketing to improve retention and customer lifetime value
* Collaborating with cross-functional teams to align digital activity with wider trading and marketing plans
* Supporting full-funnel campaign delivery, including brand activity
* Leading, mentoring, and developing junior team members
* Identifying new growth opportunities and improving overall digital effectiveness
Skills and Experience
We’re looking for a commercially driven digital marketing specialist with strong analytical and strategic capabilities.
Key requirements:
* Proven experience in a performance/digital marketing role, ideally within retail or eCommerce
* Strong understanding of core digital channels including SEO, PPC, Paid Social, Affiliates, and Display
* Experience managing agencies and large marketing budgets
* Solid knowledge of attribution models and performance measurement
* Hands-on experience with A/B testing and conversion rate optimisation (CRO)
* Experience with email/CRM platforms (e.g. Mailchimp, Klaviyo)
* Familiarity with CMS platforms (e.g. WordPress) and basic HTML
* Strong analytical skills and confidence working with data (including Excel)
* Excellent communication and organisational skills
* Ability to manage multiple priorities in a fast-paced environment
* Competitive salary and performance-related incentives
* Opportunity to manage significant budgets and make a real commercial impact
* Career progression within a growing digital and eCommerce function
* Collaborative and supportive team environment
* Ongoing training and development opportunities
If you’re a data-driven digital marketing professional looking to take ownership of a high-impact role within a growing retail brand, we’d love to hear from you. Click the apply button now to send Nick @ Digital Tonic your CV.
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