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1st line it service desk agent | customer-focused

Coleshill
Manpower Uk
Service
€13.07 an hour
Posted: 23h ago
Offer description

Manpower UK in Coleshill is seeking a 1st Line Support - IT Service Desk Agent to join their team. The role involves transcribing ticket details and ensuring compliance with processes while providing outstanding customer service.

Key responsibilities include managing ticket queues and working closely with team members to meet objectives. Applicants must possess IT skills and security clearance, with a full-time commitment expected across flexible hours. A competitive pay rate with benefits like annual leave and pension contributions is offered.

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