Job Description
Are you looking to leave Retail or Hospitality for a stable office career? Do you want a professional job, but prefer late starts or evening shifts?
We are looking for detail-oriented individuals to join a world-leading global organization as Service Support Specialist. This is the perfect opportunity to pivot into a professional environment.
The Best Part? This is NOT a call centre role. You will be working "behind the scenes" in a central support team, managing data, processes, and emails—no cold calling or constant phone work involved.
The Role & Your Future We provide full training. We don't expect you to know our systems (ServiceNow/SharePoint) on day one; we expect you to have the right attitude. You will gain highly transferable skills in global operations, compliance, and data management.
Day-to-Day Responsibilities:
* Data & Process Management: accurately validating operational data and ensuring compliance.
* Business Support: Acting as the email point of contact for internal teams and contractors.
* Onboarding Coordination: Managing the administrative lifecycle of contractors (paperwork, extensions, and offboarding).
* Problem Solving: Investigating complex issues and finding solutions for stakeholders.
What We Are Looking For: You don't need previous office experience. We are looking for transferrable skills often found in Retail, Banking, Hospitality, or Logistics:
* Attention to Detail: You care about accuracy and getting things right.
* Reliability: You are organized and take ownership of your work.
* Communication: You have strong written English (for emails) and clear verbal communication.
* Tech Savvy: You are comfortable learning new software and using computers.
Why Join Us?
* Career Progression: Real opportunities to move up within a global business.
* Supportive Culture: A collaborative team that values curiosity.
* Stable Environment: A permanent role with consistent hours.
Next Steps If you are ready to launch your career in Operations and Administration, please apply with your CV. We are interviewing immediately!
Benefits:
* Bereavement leave
* Canteen
* Company events
* Employee discount
* Employee stock purchase plan
* Enhanced maternity leave
* Flexitime
* Free flu jabs
* Health & wellbeing programme
* Life insurance
* Paid volunteer time
* Private dental insurance
* Private medical insurance
* Referral programme
* Store discount
* Work from home
Application question(s):
* What are your annual base salary expectations?
* Are you open to working afternoon/evening hours remotely?
* This role is remote, however we require candidates to live within commuting distance of Glasgow City Centre and attend an in-person training period for 6 weeks, are you able to do this?
Work authorisation:
* United Kingdom (required)