Infrastructure Engineer
Reports to: Head of Hybrid & Modern Workplace
Must have a valid driving licence and vehicle due to frequent travel.
Hours: Monday to Friday, 37.5 hours per week
Salary: £45,000 depending on experience + benefits
We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry‑leading client experience across business, public sector and not‑for‑profit organisations.
Responsibilities
* Deliver high‑quality technical solutions on time that address business challenges and create value for clients.
* Prepare clear, accurate documentation to support implementations, troubleshooting, and client knowledge transfer.
* Collaborate with colleagues, stakeholders, and clients to ensure projects and support requests are delivered effectively and on time.
* Travel to client sites as required to support project delivery and technical services.
Qualifications
* Willingness to travel as part of the role.
* Ability to work to tight deadlines, delivering high quality work.
* Strong Microsoft knowledge, from Active Directory to Windows servers and user devices.
* Proficient in cloud and on‑premises integration, with a deep understanding of network and infrastructure concepts relevant to hybrid setups.
* Experience with SAN architecture and installation (e.g., Nimble, Dell, HP) and NAS implementation.
* Backups including Veeam installation, upgrade and configuration; experience in disaster recovery and testing.
* Relevant experience in a similar role, ideally within a managed service provider (MSP) or IT service environment.
* Must be willing and able to travel as part of the role with a full driving licence.
Benefits
* Competitive salary with the ability to progress.
* 23‑days holiday allowance, increasing with length of service, plus bank holidays.
* Company pension scheme.
* Health cash plan with free access to an Employee Assistance Programme.
* Life assurance.
* Cycle‑to‑work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
* Free on‑site gym at Manchester and Leeds locations.
* Social events such as summer BBQ, Christmas party, and more.
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