Overview
Join to apply for the Casual F&B Morning Assistant role at Emirates Old Trafford, Lancashire Cricket Club. The Hilton Garden Inn at Emirates Old Trafford (the Home of Lancashire Cricket) is a on-site hotel positioned within the Emirates Old Trafford venue, hosting large-scale events from international cricket to concerts.
This is a unique opportunity to be part of something big – you are not just working at a hotel, you are working at a cricket and concert venue.
The Role
* Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
* Welcome guests in a polite and friendly manner
* Take and deliver customer orders, consistently demonstrating high levels of customer service
* Prepare set ups for tables and/or rooms
* Manage guest queries in a timely and efficient manner
* Up-sell with latest departmental incentives
* Ensure compliance of brand standards
* Strive to achieve departmental targets
* Ensure cleanliness of work areas
* Comply with hotel security, fire regulations and all health and safety legislation
* Comply with local licensing laws
* Be environmentally aware
* Assist other departments wherever necessary and maintain good working relationships
The Person
* Positive attitude
* Good communication skills
* Commitment to delivering high levels of customer service
* Excellent grooming standards
* Flexibility to respond to a range of different work situations
* Ability to work on your own or in teams
It would be advantageous in this position to demonstrate the following capabilities and distinctions:
* Previous Food & Beverage and/or industry experience
* Knowledge of Food Hygiene Regulations
Please take a look at the full job description and if you have the experience and skills required, coupled with the enthusiasm and energy levels needed to fulfil the responsibilities of the role to their full potential, then please submit your CV outlining why you should be considered for the position.
We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation and we are committed to providing new opportunities and striving for greater diversity.
It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the wider communities across the North West and as we strive to meet Sport England Guidance in this regard, we would welcome applications from individuals with the appropriate skills and experience that can also enhance our current diversity mix at the Club. Please also be aware, all of our roles are subject to reference checks from previous employers.
Lancashire Cricket Club and the Hilton Garden Inn are committed to safeguarding children and vulnerable adults. Due to this post being in regulated activity, the potential employee will be required to undertake a Disclosure and Barring Service check at the appropriate level. It is a criminal offence for a barred person to attempt to engage with vulnerable groups. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Restaurants
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