Position Title: Credit Controller
Department: Transactional Finance / Accounts Receivable
Reports To: Head of Transactional Finance
Temp to Permanent role.
Role Purpose The Credit Controller is responsible for managing the businesses debtor portfolio to ensure timely payments, accurate ledger maintenance, and strong cash flow. This role requires daily interaction with customers, internal departments, and the AR team. The successful candidate will work within Oracle ERP Fusion, ensuring all credit control activity is accurately reflected in the system and supports continuous process improvements.
Key Responsibilities
Proactively chase overdue invoices.
Manage overdue accounts and reduce aged debt.
Build strong relationships with customers and internal teams.
Maintain accuracy of AR ledger in Oracle ERP Fusion.
Update collection notes daily.
Reconcile customer accounts.
Support raising and managing invoices and credit notes.
Ensure invoices comply with company policies.
Prepare daily, weekly, and monthly aged debt reports.
Provide insights and commentary on debt trends.
Resolve invoice disputes and customer queries.
Liaise with Sales, Projects, Operations, and Billing teams.
Identify payment risks and support credit reviews.
Support the wider transactional finance team where needed.
Required Skills & Experience
Credit Control or Accounts Receivable experience.
Strong communication and negotiation skills.
High accuracy and attention to detail.
Experience with Oracle ERP Fusion (preferred).
Competent in Microsoft Excel.
Desirable
AAT qualification.
Experience with credit insurance or credit assessment.
Personal Qualities
Proactive and persistent.
Organised and structured.
Strong team player.
KPIs
Reduction in aged debt.
DSO improvement.
% of invoices collected within terms.
Query resolution speed.
Ledger accuracy.
Reporting quality.
Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates