Ensure the efficient operation, maintenance, and repair of drives and controls equipment through fault diagnostics, refurbishments, and testing.
Provide innovative, forward-thinking suggestions to ensure that FML remains a leader in the repair industry.
Provide onsite support to customers.
Key Responsibilities
Diagnostics and Fault-Finding
Carry out assessments and interpret technical documents.
Repair and Refurbishment
Perform repairs and refurbishments to FML and or manufacturer procedures.
Testing and Quality Assurance
Conduct post-repair tests and verify quality.
Documentation and Reporting
Record diagnostics, work carried out, labour and spares accurately via FML’s business operating system (BOS).
Site Support
Attend site to provide support to customers, investigate failures and possibly remove equipment for return to workshop repair.
FML Support
Provide technical advice and updates when needed.
Work closely with engineers, colleagues, and management to meet project deadlines and quality expectations.
Contribute ideas to improve processes, increase efficiency, and enhance the quality of repairs.
Health and Safety Compliance
Follow safety procedures and maintain a clean workspace.
Preventative Maintenance
Support maintenance schedules and suggest improvements.
Skills and Qualifications
* Experience in drives and controls equipment diagnostics and repair.
* Strong understanding of electronic systems.
* Proficiency with diagnostic tools and schematics.
* Excellent problem-solving skills.
* Technical certification (e.g., NVQ Level 3, HND).
* Knowledge of OEM standards and PLC programming.
Personal Attributes
* High attention to detail.
* Strong communication and teamwork skills.
* Proactive and results oriented.
* Ability to work independently.
Working Conditions
Workshop and on-site environments, depending on operations. Exposure to electrical systems requires adherence to safety protocols.
Adherence to safety protocols, including PPE requirements (e.g., gloves, safety glasses, and ear protection).
Performance Indicators
* Turnaround time for diagnostics and repairs.
* Quality and reliability of refurbished equipment.
* Compliance with safety and quality standards.
* Contribution to team and organisational goals.
* Documentation, accuracy and completeness of repair records and reports.
Employee Evaluation
* Technical Proficiency: Expertise in fault diagnostics and repairs.
* Problem-Solving Skills: Effectiveness in resolving issues.
* Productivity/Efficiency: Timely completion of tasks without compromising quality.
* Quality of Work: Adherence to quality standards.
* Documentation: Accuracy in record-keeping.
* Safety Compliance: Consistent adherence to safety protocols.
* Team Collaboration: Positive contributions to team dynamics.
* Continuous Learning: Engagement with ongoing training and industry updates.
* Customer Feedback: Positive feedback from stakeholders.
* Goal Achievement: Success in meeting performance and organisational targets.
Time and Attendance
* Punctuality: Consistently arrives on time for work and scheduled shifts.
* Attendance Record: Maintains a good record of attendance with minimal unapproved absences.
* Absence Management: Adheres to company policies regarding leave requests, sick leave, and communication of absences.
* Flexibility: Demonstrates willingness to adjust schedules when required for business needs (e.g., overtime).
Employee Evaluation
* Time Frame
* Introductory Review: Within 12 weeks of employment or job profile issue.
* Competency Review: If your performance/productivity falls below the expectations of the company.
* Annual Review: Employee will be given a formal review which will include the assessment of the employee’s performance, accomplishments, training needs and aspirations.
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