We're looking for an energetic and friendly Golf Retail Assistant to support our Golf Operations team at The Machrie Islay. Reporting to our PGA Assistant Professional Golf Ops Supervisor, you'll be essential to our day-to-day golf and retail operations, ensuring that guests, members, and team are assisted with check-ins, tee sheet processing, equipment hire, rentals, and more. Existing within a dynamic team, this exciting role offers unmatched golf opportunities, access to our Championship Links Golf Course, the freedom to improve your golf game, and a community of welcoming like-minds eager to lend a helping hand. As our Golf Retail Assistant, you'll be:
* Continuously demonstrating a deep respect for our team, guests, members, owners, property, and wider natural environment.
* Ensuring all hire equipment is labelled, stored correctly, and in good working order for guest, member, and team use.
* Processing tee sheets and receiving and inputting booking requests accurately into our golf management system.
* Checking golfers in and processing payments via cash, card, and room charges, utilising the correct green fee code in addition to additional items such as retail and hire items.
* Supporting the general preparation and administration of golf events, as instructed by our Supervisor and Head PGA Professional.
* Cleaning, labelling, and setting up equipment as per standard operating procedures.
* Ensuring golf clubs, golf balls, push/pull carts, and golf buggies are organised, accessible, and readily available.
* Developing, improving, and supporting our guest services, seeking to go above and beyond to exceed expectations.
* Ensuring that locker rooms are kept clean and tidy at all times.
* Acting as an ambassador of our Another Place - The Machrie brand and fostering a sense of community between our guests, members, and team.
Please note, this is a full-time role on an Annualised Hour Contract working 40 hours per week.
* Educated to high school level (or above)
* A passion for golf, the golf game, and developing your skills (preferred)
* Computer literacy with experience in Microsoft Office systems
* A comprehensive knowledge of golf and golf rules (desirable)
* Ability to work under your own initiative
* Strong attention to detail and commitment to high-quality standards
* Hospitality experience within a similar retail/customer-facing setting (preferred)
* A desire to learn, grow, and develop yourself within a fast-paced environment
* A flexible schedule approach that adapts to evolving business needs and demands
Additional experience you'll need:
* Previous experience of island living, or equivalent (desirable).
* A valid clean driving licence, and relevant driving experience., Due to the hotel's remote location, you will require a valid driving license and access to a personal vehicle. We also offer team accommodation within same-sex residences (where possible)., If you come alive in nature and have a genuine desire to expand your hospitality skills in a location where your attitude and experience truly matter, Another Place - The Machrie is the place for you.
Golf Retail Assistant | Another Place - The Machrie | The Machrie Islay Golf
Wild coastlines, big skies and a close-knit island community set the rhythm of daily life on Islay. The roll of waves, breeze-blown dune grasses, and call of seabirds make up a rich island soundtrack. It's a haven for people who live and breathe the outdoors. Exhilarating and revitalising, vibrant and relaxed - the wonder of the wilds here is limitless. Set within this captivating landscape lies Another Place - The Machrie. Originating from the Gaelic term 'machair', meaning 'the linking stretch of land that joins the grassy dunes with the shoreline', The Machrie offers elevated comforts and unforgettable experiences. Discover Golf at The Machrie On almost every hole, a well-placed tee shot offers a clear view of the green and flag. Miss the ideal line, however, and the challenge quickly increases, calling for care and creativity… Set on idyllic links terrain, featuring unique dunelands bordering on the magnificent Laggan Bay, our Championship Links Golf Course offers four sets of tees, is suitable for all handicaps, and offers generous fairways. An original Willie Campbell design dating back to 1891 and redesigned in 2018 by David J. Russell to modern championship standards, our iconic course stretches over 7000 yards from the back tees and is designed to be playable in all conditions. The Machrie Islay offers plenty of variety and tests every aspect of the golf game. It's this balance of precision and nerve that keeps our members and guests engaged, tested, and eager to return for more., As a team, we work together to deliver memorable moments for our guests to immerse themselves in the vibrancy of island living, and it's our strong sense of community and our wider connection to the residents and natural beauty of Islay, that allows us to offer a space where outdoor living and indoor comforts coalesce - where both guests, locals, and team can rest, play, work, gather, and make the most of what matters.
Joining our team means being part of a community that values excellence, innovation, and kindness in everything we do. Our commitment to our staff is reflected in our exceptional working environment - one that promotes a work-life balance, professional development, and plenty of opportunities for growth. Life at Another Place - The Machrie On Islay, The Machrie embraces all-season island living. With long winters, limited entertainment, and few distractions, it requires an appreciation and resilience for rural life.,
* A relaxed, professional place to work in a beautiful location - Islay 'the queen' of the Hebridean archipelago off the West Coast of Scotland
* Use of our Championship Links Golf Course (7,000 yards from the back trees, rated one of the world's top 100)
* A welcoming team of like minds, eager to support and encourage each other
* Accommodation (as required, dependent on availability)
* Excellent career prospects in an ever-expanding organisation
* Special rates for you and your friends & family to stay at Another Place - The Machrie, Another Place - The Lake, SeaSpace, and Watergate Bay Hotels
* Discounts for you and your friends & family to eat at our variety of restaurants (including 18 Restaurant and Bar)
* Team social events throughout the year
* Team assistance scheme - a dedicated helpline for support & advice on topics from mental health through to managing your finances
From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. With far-reaching views stretching across the golf links and Laggan Bay, you'll never be short on inspiration. Life at Another Place isn't just a job - it's a transformative career opportunity.