Retail Assistant Manager – Assistant Shop Manager (Permanent, Full time 37.5 hrs per week) – £26,046 – £30,431 per annum plus benefits. Reports to: Shop manager. Department: Trading. Location: Glasgow – Byres Road. Shop closing date: 31st May 2026 23:55.
Responsibilities
* Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
* Support the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
* Lead by example and provide excellent customer and supporter service.
* Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through and stock processing.
* Creating relationships with the local community and Cancer Research UK colleagues.
* Support the shop manager in the organisation and delivery of creative fundraising events to achieve fundraising targets.
* Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
* Deputise for the shop manager in their absence.
* Perform a varied amount of manual handling and physical activity within day‑to‑day duties.
Qualifications & Skills
* Working knowledge of what makes great customer service.
* Experience of working in a lively and vibrant environment.
* Adaptability in changing situations, including ability to work effectively independently.
* Commercial awareness.
* Ability to create relationships and communicate well.
* Flexibility to cover store needs on a rota basis.
Benefits
* Generous salary and benefits package.
* Wide range of career and personal development opportunities.
* High‑quality tools, policies and processes to enable you to do your job well.
* Substantial retirement plan.
* Generous and flexible leave allowance.
* Discounts on travel, technology, gym membership and more.
* Access to confidential wellbeing support from the Retail Trust.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented.
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