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12318 Field Technician - North Yorkshire
View more categories View less categories Sector Engineering Role Manual Skilled Contract Type Permanent Hours Full Time
Salary: £29,000 - £36,200 per year
Location Requirement: Must reside in one of the following postcodes: LS1, LS2, LS3, LS4, LS5, LS6, LS7, LS8, LS9, LS10, LS11, LS12, LS13, LS15, LS19, LS21, LS22, LS23, LS25, LS27, YO1, YO2, YO10, YO24, YO26, YO30, YO31, HG1, HG2, HG3, HG4, HG5
Join our team of Field Service Engineers (internally known as Field Technicians) with a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.
We seek motivated, customer-focused individuals. No prior experience is necessary as we provide comprehensive training and mentorship. After training, enjoy a better work-life balance with our 4-day, 37.5-hour workweek, consisting of 7.5 and 10-hour shifts from Monday to Saturday.
Every day presents new challenges and learning opportunities.
* Be an expert in installations, fault fixing, and delivering excellent customer service
* Diagnose errors and technical issues, and determine solutions
* Document processes following company standards
* Collaborate with the technical team and share information
About us
Virgin Media O2 is the UK's fastest broadband provider, leading mobile networks, and one of the country's largest companies. We are a diverse, high-performing team committed to offering better value and choices to customers, driven by our values and ambitions. We look forward to what you can achieve with us.
Virgin Media O2 is an equal opportunities employer, committed to removing bias and barriers, fostering equity and inclusion throughout our policies and relationships. We encourage you to be your authentic self during your application process.
The must-haves
* A valid UK manual driving license
Additional qualities we seek
* Comfort working at heights and outdoors in all weather conditions
* Enjoy problem solving and providing solutions for customers
* Ability to build strong relationships with customers
* Organized, customer-focused, motivated to help others
Benefits include
* Salary of £29,000, with £2,500+ on-target earnings, plus a company van
* 25 days annual leave, including your birthday and UK bank holidays
* Up to 10% matching contributions in our pension scheme
* Option to buy or sell up to 5 days of leave
* Wellbeing benefits such as BUPA medical coverage (upgradeable), critical illness insurance
* Life insurance and healthcare plans
* Support for family needs, including neonatal leave, maternity & paternity policies, and carers leave
Learn more about our benefits here.
Next steps
After applying, you'll receive a link for an online video assessment. Successful completion will lead to a call from a recruiter, followed by an online interview with a manager. Please inform us of any adjustments needed during the process. Thank you for your interest in joining Virgin Media O2.
Company
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