As an established and expanding IT Services company, we are looking for a Field Engineer to join our team. You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55) as well as travelling to client premises throughout the Northwest region and on occasions throughout the UK.
As a key person within the team infrastructure no two days will be the same and you will have input to a wide variety of projects.
What will you be doing?
Liaising with clients and providing on-site support, installations, maintenance and upgrades
Installation and maintenance/testing of Cat 5/6 cabling
Hosted VOIP setup & installations including roll out of phone systems, handsets and door entry systems (3cx)
CCTV Installations
Installations of networking equipment
Responding to faults and replacing equipment
Servicing and upgrading of IT products and services
Working hours Monday-Friday 8.30am-5pm
Part of 24/7 on call rota
Occasional requirement to attend our datacentres in Chester and Leeds
Continuous learning, undertake training on bespoke software and hardware partnerships that the company has
As a customer focused business, we are looking for our field engineers to be a representation of the company culture always ensuring we are offering the customer what is best for their needs and requirements
Skills and experience we are looking for;
Previous experience within a similar role within an MSP environment
Experience installing hosted VoIP including 3cx
Experience with Microsoft cloud-based services, including 365, SharePoint, OneDrive and Teams and MS Office Suite
Networking/Routing/Firewall experience
Project experience of network design, implementation and troubleshooting
Full clean driving license to be driving the company vehicle, at times you may need to use your own vehicle, mileage can be reclaimed
Why do you want to work for us?
We have been established for many years the business has great expansion plans for 2025/2026
Collaborative and team playing culture with the autonomy to manage your work when on site
Opportunity for continuous personal development
Competitive Salary
Team pay day lunch on us
Your birthday off on us
Employee health package
Company Pension scheme
20 days holiday plus bank holidays and additional holidays with length of service
The above is simply a brief overview of the position and the business for more information please apply or contact us to discuss further. We are a direct employer, no agencies please.
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