Call Handler - Temp to Perm (6 Months)
Pay: £16.22 per hour (weekly pay)
Hours: Monday-Friday, 8:00am-5:00pm
Location: On-site
Contract Type: Temporary to Permanent
We are currently recruiting for an experienced and professional Call Handler to join a busy and fast-paced team. This role offers the opportunity to secure a permanent position after a successful 6-month temporary contract.
Key Responsibilities:
Handling high volumes of incoming calls in a professional and timely manner
Providing clear and accurate information to customers and internal teams
Logging and maintaining call details on internal systems
Escalating queries where appropriate
Delivering a consistently high standard of customer service
Meeting call handling targets and KPIs
Requirements:
Previous call handling or customer service experience
Excellent verbal communication and listening skills
Strong attention to detail and accuracy
Confident using IT systems and learning new processes
Ability to work well under pressure in a fast-paced environment
Professional, positive, and reliable attitude
What's on Offer:
£16.22 per hour with weekly pay
Monday to Friday working pattern
Opportunity to secure a permanent position after 6 months
Full training and support provided