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Partnerships assistant

London
West Ham United
Assistant
£25,000 a year
Posted: 17 September
Offer description

At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past.

Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football.

In 2018, our Women's team gained a professional status for the very first time, jumping 2 divisions and competed in the Women's Super League (WSL), the premier division of women's football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City.

In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the area, the recent emergence of First Team Players Declan Rice and Ben Johnson are a testament to the work already being done at the Academy.

On the business side, we are continuing to create a Stadium our supporters can call home, with the renaming of the Billy Bonds Stand and Claret and Blue pitch surrounding amongst the latest developments. Additionally, the Club has achieved the Disability Confident Leader status.

The Club employees a constantly growing workforce of approximately 300 core staff and 500 Foundation and events staff, and is a truly unique place to work. We welcome talented individuals who will thrive in our ambitious organisation.

In October 2023, West Ham United was awarded the Advanced level of the Premier League Equality, Diversity and Inclusion Standard, recognising the Club's ongoing dedication and commitment to equality, diversity and inclusion (EDI). It is the second time West Ham United has received the award, which is the top accolade that can be achieved by Premier League clubs, having first been presented with the Advanced level in 2020.

Why Join Us?

Diversity & Inclusion: We believe a diverse team drives creativity and strengthens performance. We welcome applicants from all backgrounds and identities to apply.

Health & Wellbeing: We are committed to protecting the physical and mental health of our staff, ensuring a balanced and supportive work environment.

Career Growth: As part of a premier football club, you will have opportunities to grow and innovate in an exciting and fast-paced environment.


Position:


Job Title: Partnerships Assistant

Location: London Stadium, Queen Elizabeth Olympic Park

Contract Type: Full-Time, permanent

Salary: £25,207pa

Job Purpose

As part of the Club's trajectory of growth, West Ham United is expanding its Commercial Partnerships Team. This Partnerships Assistant role, reporting to the Senior Partnership Manager, will be crucial in the successful delivery of activations and campaigns for partners of the Club.

The West Ham United Partnerships team carry out a diverse range of activities to ensure the club is fulfilling its obligations to the existing partnership portfolio. As a result, we are looking for a candidate that is truly excited to help our partners achieve their goals. The successful candidate will be required to work irregular hours including weekends and bank holidays.

Working closely with the Senior Partnerships Manager and wider commercial team, the Partnerships Assistant will be responsible for building and maintaining relationships with the Club's partners, external agencies and internal colleagues from a wide range of departments, ensuring effective rights delivery.


Requirements:


Key Responsibilities

* Management, delivery and tracking of commercial rights
* Managing the data reporting process for the Club's commercial partners
* Delivery of ticketing and hospitality rights
* Delivery of matchday assets and obligations
* Management of fulfilment of signed merchandise
* Management of digital and social reporting processes
* Management of commercial image library
* Management of partner communication processes
* General administration duties
* Management of suppliers and agencies
* Develop relationships with key internal and external stakeholders as well as senior officials and C-level executives
* Maintain knowledge of the latest industry standards and activity
* Financial reporting to the team to ensure partner invoices are up-to-date
* Supporting on the creation of presentation materials for partner meetings
* Support on planning and delivery of partner events

Personal Specification

* Enthusiastic with a strong team ethos and delivers under pressure
* Positive outlook and looks for solutions when challenged
* Gets things done, delivers to highest of standards, takes responsibility
* Values and respects others, builds relationships, collaborates
* Outgoing and interested in brands, marketing and sponsorship
* Thinks ahead, generates innovative ideas
* Ability to quickly learn new software systems and process driven
* Bring new partnership collaboration ideas to the table, for West Ham to be innovative, world class and pioneering in sport partnerships

Skills & Experience

* Ideally be a graduate (or equivalent) with a strong interest in sports marketing background
* Ideally 12 months experience, in the form of placements or full time employment, of relevant sports marketing experience
* Strong attention to detail, to produce work that is consistently accurate and fit for purpose
* Strong communication skills and ability to build relationships with colleagues and clients
* Excellent account and project management skills
* Excellent Microsoft Office skills – specifically Excel
* A desire to understand the UK and European football market
* Self-reliance, drive, energy, innovation, creativity and a strong focus on delivery
* Able to travel occasionally with regular weekend work
* Ability to work closely and efficiently to meet deadlines


Other information:


Benefits on offer (may vary based on contract type and location)

* 25 days annual leave plus your birthday off
* Pension and life insurance
* Healthcare cash scheme
* Travel season ticket loan
* Cycle to work scheme
* Priority access to apply for match tickets
* Discounted season tickets
* Staff discounts in the club store, café and our official partners products and services
* Discounted gym membership and onsite fitness room facilities
* Family friendly leave policies
* Company Social events

EDI Statement

* The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation's business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination-free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.

* Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.

Safeguarding

* The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.

* The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Club's Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club's or the West Ham Foundation Safeguarding Team.

Applications:

To apply, please submit your application via our careers portal:

Deadline: 5pm Friday 3rd October 2025

Please note: Due to the high volume of applications expected, only shortlisted candidates will be contacted.

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