Our Role
As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.
Department
Thames
Location
Kidlington
Compensation
£26,436 / year
Key Responsibilities
* Provide a front-line telephone service to both internal and external customers.
* Liaise with Supervisors and sub-contract teams to ensure programmes are delivered, meeting all client and operational requirements professionally and efficiently.
* Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
* Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time.
* Coordinate and distribute the operational job pack.
* Provide daily and weekly reports as required, and ensure that all service levels and objectives are achieved.
* Provide a positive and innovative input into the team, offering solutions to problems and embracing change.
* Report safety issues in line with Company procedures.
Skills, Knowledge & Expertise
* Previous experience in an administrative role.
* Proficient IT skills in Microsoft Office.
* Ability to prioritise workload and work to tight deadlines.
* Exceptional attention to detail.
Job Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
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