Sales Support Coordinator
Monday to Friday 35 hrs p week
As a Support Administrator, you will play a crucial role in supporting external Sales Team and Service teams, ensuring smooth operations,
Duties: Sales support Coordinator
* Answering incoming calls – new & existing clients / external sales & service colleagues
* Booking in appointments for the Service Technicians
* Bookingn in appoints from for sales Teams from the leads that come in. (No cold calling)
* Responding to Web Enquiries and Technician Leads
* Producing quotations on Word / PDF
* Following up sales calls / emails with clients regarding outstanding quotations sent.
* Logging, booking, costing ad-hoc job work on our CRM system, Service Tracker.
* Staying in regular contact with the external colleagues to provide support and update their dashboards (list of work)
* Responding to the variety of emails within the office inbox
* Proof reading when required.
* Logging domestic job work on the CRM system
* Setting up new clients on the CRM system
* Assisting with Tender proposals
* Communicate efficiently with other Teams, Subsidiaries and Sub-Contractors
* Covering colleagues workload when they are absent (i.e. holiday / sick)
Qualifications for the Sales Support coordinator
Proficiency in English, both written and verbal.
Prior experience in an administration role
Strong organisational skills with attention to detail.
Ability to work independently and as part of a team.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Excellent communication skills.
Ability to prioritise tasks effectively