Quality Assurance Officer (QCRM Officer) Location: Histon, Cambridgeshire About the Role & About Us We are seeking a proactive and detail-oriented Quality Assurance Officer to join our Technical team at our Histon site. This role is essential in ensuring that all products meet the highest standards of quality, safety, legality, and consistency. You will provide hands-on technical support to Operations, monitor compliance across the manufacturing process, and play a key role in maintaining and improving our food safety and quality culture. At Hain Celestial, we’re proud to be the company behind many household-name brands, including Linda McCartney’s, Hartley’s, Robertson’s, SunPat, Ella’s Kitchen, Yorkshire Provender, Cully & Sully, New Covent Garden and many more. We are passionate about delivering high-quality food and building strong partnerships with our customers across the UK. Key Responsibilities Quality, Safety & Compliance Ensure compliance with food safety legislation, retailer standards, and internal policies Monitor manufacturing processes from raw material intake through to dispatch Identify, investigate, and escalate quality, safety, and compliance issues Lead and participate in product and raw material taste panels Support complaint, incident, and spoilage investigations Promote a strong food safety and quality culture across the site Maintain testing schedules with 100% adherence Technical & Operational Support Carry out product testing, material analysis, and operational checks Manage Quality Attribute Sheets (QAS), SOPs, and packaging standards Maintain laboratory equipment and calibration schedules Support troubleshooting and continuous process improvements Conduct audits and ensure GMP standards are upheld Use Quality Management Systems (e.g. QUOR) for reporting and compliance tracking Materials & Supplier Quality Investigate raw material and packaging non-conformances Support intake teams with delivery and quality issues Lead monthly supplier performance (SAR) reviews Manage stock control and non-conforming materials Continuous Improvement Support site Continuous Improvement initiatives Identify root causes of recurring quality issues and implement solutions Drive improvements in hygiene, efficiency, and product consistency Communication & Collaboration Work cross-functionally with Operations and wider business teams Communicate findings, risks, and corrective actions clearly Build strong relationships with customers, suppliers, and internal stakeholders Support customer queries, certifications, and audits About You Strong attention to detail and problem-solving skills Self-motivated with a proactive and continuous improvement mindset Excellent communication and teamwork abilities Ability to work effectively in a fast-paced manufacturing environment Understanding of food safety, quality systems, and GMP (desirable but not essential) Experience & Qualifications No formal qualifications required Previous experience in food manufacturing or quality assurance is advantageous Working Conditions Based at Histon site (no regular travel required) Work across all production areas as needed Some manual handling involved Must adhere to all Health & Safety, GMP, and operational procedures Why Join Us? Be part of a collaborative and quality-driven Technical team Opportunity to develop technical expertise in a dynamic manufacturing environment Play a key role in delivering safe, high-quality products to customers If this sounds like the role for you, click apply Now! Qualifications Benefits Not Specified