Employee Benefits Account Manager
£28,000 - £36,000 P.A (DOE)
Full Time, Permanent
Peterborough
Overview
Our client focuses on delivering high-quality service and building long-term relationships with clients across healthcare and group risk schemes.
Key Responsibilities
* Assist in managing an existing portfolio of clients across healthcare and Group Risk schemes
* Contact clients and arrange meetings
* Research the marketplace to identify suitable products and solutions
* Liaise with clients, scheme members, and external providers via telephone and email
* Work closely with clients' HR/Payroll representatives to reconcile data and assist with queries
* Respond to internal and external requests promptly and efficiently
* Keep all parties informed of progress and maintain accurate records on back-office systems
* Process new business and annual renewals of Group Protection and Healthcare schemes
* Undertake ongoing administration of existing group schemes
* Maintain a strong working knowledge of healthcare market products
* Build and maintain strong professional relationships with clients and colleagues
* Contribute to project work to support team operations and client relationships
* Identify potential opportunities for new business
* Any other duties to support the Heads of Employee Benefits Advice and Administration
Experience Required
* Experience working in Administration, Insurance, HR, Financial Services, or Employee Benefits
* Excellent time management and organisational skills with the ability to prioritise workloads
* Strong analytical skills and attention to detail
* Exceptional written and verbal communication skills to liaise with clients
* Ability to work independently with minimal supervision
* Client-focused with the ability to address and resolve queries effectively
Working Hours
Monday - Friday, 9:00am - 5:30pm (flexible start and finish times)
Benefits
* £28,000 - £36,000 P.A (dependent on experience)
* 20 days holiday (increasing with service up to 30 days) plus bank holidays and Christmas closure
* On-site parking
* Pension scheme - 5% matched contribution and National Insurance kickback
* Death in Service - life cover up to 4x annual salary
* Critical Illness Cover - up to 2x annual salary
* Dental scheme
* Private Medical Insurance
* Lunch paid for by company
* Exam support for professional qualifications
If you are interested in this position, please apply within.
Applications from outside the UK will not be considered
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