Global Head of Aftersales and Account Management – Automotive
Our client is seeking a dynamic Global Head of Aftersales to define world‑class aftersales standards, strengthen capability across regions and drive commercial growth across passenger, fleet and LCV segments.
Key Responsibilities
* Define global aftersales standards, KPIs and best‑practice playbooks.
* Monitor market performance and advise regions on profitability and revenue opportunities.
* Build global communities of practice and uplift capability across all markets.
* Support markets and OEMs, including emerging Chinese and EV brands, with expert guidance.
* Drive efficiency and growth through systems upgrades, process optimisation and data insights.
* Shape aftersales strategy for fleet and LCV operations and support new brand integrations.
What the Successful Candidate Will Bring
* Strong commercial and technical expertise across parts, service and workshop operations.
* Proven success influencing across multi‑country, matrixed environments – not just UK dealer operations.
* Experience delivering global programmes and scaling toolkits/playbooks.
* Deep understanding of aftersales systems, service planning tools and analytics.
* Collaborative, pragmatic, data‑driven style with excellent stakeholder engagement.
* Willingness to travel internationally.
This is a rare opportunity to elevate global aftersales performance, shape group‑wide standards, and leave a lasting mark on a truly international automotive organisation.
If you’re a globally minded, commercially driven aftersales expert with the vision to set strategy and the influence to make it happen, apply today.
Location: Weybridge, England, United Kingdom
#J-18808-Ljbffr