Service Advisor / Service Receptionist
Salary: Up to £34,000 basic | OTE £39,000
Location: Bolton
Role
* Act as the first point of contact for customers, delivering outstanding service
* Handle customer enquiries and provide technical information on vehicle servicing and repairs
* Keep customers updated on vehicle progress
* Promote and sell service plans and additional products
* Ensure a consistently high level of customer satisfaction
About You
* Minimum 1 year’s experience in a similar role (main dealer preferred)
* Strong customer service and communication skills
* Sales‑focused with the ability to upsell effectively
* Experience with Kerridge and 1Link is advantageous
Salary & Benefits
* Up to £34,000 basic salary
* Uncapped bonus structure (hours sold, upsell, service plans) – realistic OTE £39,000
* Monday to Friday on a rota basis:
o 8:00am‑5:00pm
o 8:30am‑5:30pm
o 9:00am‑6:00pm
o 1 in 4 Saturday mornings: 8:30am‑12:30pm
* Excellent training and career development opportunities
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