Job Description
SupportedHousing ConciergeScarboroughPermanent, Part time (20 hpw) on a rota basis (see below)Pay £12.60 per hour (Salary £25,838 per annum, pro rata) plus, great benefits including Health Cash PlanHome, a place where you belongLooking for a job where no two days are the same? At Home Group, we dont just provide housing, we create places where people feel safe, supported, and part of something.Were on the lookout for Supported Housing Concierges to join our passionate team, helping to provide vital support to some of the most vulnerable people in our communities, including those with complex care needs.Typical day as a Housing ConciergeYou'll be the first line of support when our wider teams or customers' support networks arent available. Your role will be varied and dynamic, including:Patrolling buildings, checking fire doors and securing entry points to keep everyone safe.Monitoring CCTV, reporting repairs, and using tech to keep records up to date.Responding quickly and calmly to incidents, including suspicious activity or emergencies.Helping keep the environment clean, safe and welcoming.Engaging with our customers, neighbours and partners in a friendly, professional way.Youll go home every day knowing that you have helped change our customers lives for the better, here, working for one of the top ten Great Place to Work in the UK!You bringThe ability to be calm under pressure with strong people and communication skills.A background in public service, the military or supporting vulnerable people?
(Great but not essential)An eye for changes in behaviour and risk and are a natural people-person.Confidence to take initiative and act responsibly, especially in sensitive situations.A team player with the confidence to work alone. Dont worry youll have the full back up of our wider team including our out of hours emergency support team.Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review.Our TeamYoull join our Community Wellbeing Manager Pauline and her brilliant housing team, were super passionate about what we do!
Were really proud of our high level of customer engagement. Were a supportive bunch and like tohave fun in our daily work, we all have a good sense of humour.Job DetailsWe provide 24-hour support to our customers each day and every day.Working on fortnightly rolling rota:Week 1 covering Tues-Thurs evenings 4-10pm and week 2 covering Friday evening 4-10pm and weekend shifts (TBC) but will be between the hours of 8am and 11pmWe do get together regularly in the daytime for training and team meetings.Able to use technology to monitor CCTV, update records andreport repairs and carry out building safety checks.Youll need an Enhanced DBS check done and we pay for that.A place where you belongGreat things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here.
Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.Together we make Home Group a great place to work !Whats in it for you?25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too!Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car?
Save money with us.We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!Colleagues really matters to us, thats why were the10 th Best place in the UK for Wellbeing. Ourtools and support help you when you need them.Learn more about ourbenefits on our website.Find out moreClick APPLY NOW to see ourHousing Concierge job description,find out about us and forhelp to apply.Sometimes we close a job early, so dont delay or you might miss out.Finally, do let us know if theres anything we can do, to help you shine in our process atTPBN1_UKTJ