The Growth Hub offers free business advice and guidance across the South Midlands, including Bedfordshire, Milton Keynes, and Northamptonshire. We are a dynamic, multipurpose hub dedicated to supporting businesses of all sizes, industries, and stages of development.
With a community of around 80,000 businesses in the region, we simplify access to advice and support by providing a single, impartial entry point. Our comprehensive programme delivery includes:
* 1-1 Business Support with Business Advisers
* Partnership and Stakeholder management
* Events and Webinars
* Resource Library (guidance, toolkits, and training resources)
* Local Projects (decarbonisation, women in business, hour with an expert, high growth)
We are seeking a dedicated individual to support the delivery of our programmes including:
* Core business support and delivery, including supporting 1-1 business support sessions and advice
* Project delivery, including data management and output monitoring for additional support projects and targeted business support
* Event programme support, ranging from webinars, in-person events, and conferences, led by the Growth Hub or partners
* Stakeholder engagement with key delivery partners in the region including local authorities, support providers, education providers, and more
* Communications support for the whole business support offer
* CRM and data management of key data reports
Interviews will be held during the week commencing 2 June 2025.
What will you be doing?
Working alongside Growth Hub colleagues, you’ll act as a key delivery officer in respect of activities related to the Growth Hub business support in the South Midlands region. Responsibilities include:
* Programme and Project Support: Assist with the delivery of various projects and programmes, ensuring compliance with funding guidelines, maintaining accurate records, and engaging directly with businesses
* Administrative Tasks: Handle administrative duties such as meetings, board secretariat, raising purchase orders and invoices, procurement support
* Marketing and promotional work for various projects
* Stakeholder Engagement: Engage with external delivery partners, subcontractors, and government departments
* CRM Management: Oversee the daily operations of the CRM system, ensuring its functionality and reliability
* Reporting: Prepare data and narrative reports for internal and external audiences, including complex data sets and data interrogation
* Event Support: Assist with event administration, including preparation, on-the-day coordination, booking venues, registering delegates, and planning agendas
About you
We’re looking for someone with a keen eye for detail, pride in their work, and proven experience and skills in project support, developing effective internal and external relationships, and implementing innovative processes to deliver successful outcomes.
You will be passionate about working creatively to achieve tangible results, combining innovative thinking with strong project management skills to ensure compliance and accuracy.
Exceptional interpersonal and collaboration skills are essential. We also value significant administrative experience, including report writing, minute taking, and record keeping to maintain high performance. You’ll thrive in a collaborative environment and be a true team player.
You’ll need a solutions-driven and adaptable approach, thrive in a busy environment, and approach challenges positively.
Ideally, you will have previous experience supporting projects and programmes, with the ability to manage and support various activities independently. Your attention to detail will ensure our activities are innovative, creative, and effective.
Your experience with delivering projects and programmes will be valuable as part of our wider service, allowing you to gain diverse experience and collaborate across the organization.
About us
At West Northants Council, our people are our priority. We value ambition, innovation, attention to detail, and resilience. Our culture encourages new experiences and opportunities, empowering you to grow in your career alongside like-minded colleagues.
Our vision is ‘to make West Northants a great place to live, work, visit, and thrive’. We are committed to this vision and work daily to realize it. Our corporate values—Trust, High Performance, Respect, Innovate, and Empower—guide everything we do.
Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council: https://youtu.be/lV0EfeUF4aU
We are dedicated to diversity, equality, equity, and inclusion. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner. For additional support or reasonable adjustments during the application process, please contact careers@westnorthants.gov.uk.
West Northants Council — where careers thrive.
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