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Software Support Analyst – external customers, Manchester
Client:
Ascent People
Location:
Manchester, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
b622e90fb540
Job Views:
4
Posted:
29.04.2025
Expiry Date:
13.06.2025
Job Description:
Description
The role involves providing application support for enterprise software, including ERP, SQL Server, and T-SQL. The candidate will handle 1st to 3rd line support, software implementation, and solution architecture, supporting external clients. The position offers a salary of 32K and is based in Leicestershire, with full training and certifications provided.
Skills required include:
* Experience in application/software support and customer support roles
* Experience with call logging and support issues across 1st to 3rd line
* Experience with enterprise, CRM, or financial software environments
* Proficiency in SQL Server, T-SQL, scripting, and database interrogation
* Experience with remote and onsite software implementation
* Understanding of programming concepts
* Strong communication skills
The role requires passing a thorough screening due to client confidentiality and security requirements.
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