Job Description
Location: Dunfermline \n 📄 Contract Type: Permanent\n ⏰ Hours of Work: 37.5 hours per week\n 🏢 Workplace Perks: Lovely modern offices with onsite parking\n\nWhat You'll Do:\n\nAs a Customer Service Advisor, you will be the friendly voice on the other end of the line, assisting our valued customers. Your responsibilities will include:\n\nProviding outstanding customer support via email and telephone\nAddressing inquiries and resolving issues with a positive attitude\nEnsuring customer satisfaction through effective communication\nCollaborating with team members to improve service delivery\nKeeping up-to-date with product knowledge to provide accurate information\n\nWhat We're Looking For:\n\nTo succeed in this role, you should possess:\n\nStrong communication and interpersonal abilities\nA positive, cheerful attitude and a passion for customer service\nExcellent problem-solving skills and attention to detail\nPrevious experience in a customer service role is a plus, but not mandatory\n\nWhy Join Us?\n\nAt our company, we believe that happy employees create happy customers! By joining our team, you'll benefit from:\n\nA supportive and inclusive work environment\nOpportunities for personal and professional development\nCom...