Customer Support - Spares Supply Planner
Safran Gloucestershire, England, United Kingdom
Shape the Future of Aerospace at Safran. Are you ready to contribute to ambitious projects and create a positive impact in the aerospace industry? At Safran, you'll work with the brightest minds and best technologies, building valuable experience and joining an innovative, supportive team.
We are a global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. Our expertise covers the entire life cycle of our products from end-to-end: design, manufacturing, maintenance and repair.
Why Work at Safran
Your Wellbeing & Benefits:
* Early finish on Fridays
* Competitive salary and annual bonus
* 25 days' holiday + bank holidays (option to buy/sell)
* Flexible working options
* Pension (matched up to 8%) and life assurance
* Professional development, ongoing training, mentoring
* Onsite amenities: parking, restaurant, bicycle storage, showers
* Family-friendly and accessible workplace policies
What you'll be doing
* Manage and optimize the spares supply plan to meet customer deadlines and service levels.
* Monitor risks of shortages and implement recovery plans with production teams.
* Analyze data to recommend actions that improve supply performance and reduce delays.
* Collaborate with Customer Support Managers, Procurement, and Production to align priorities.
* Present clear, data-driven recommendations in review meetings with senior management.
What you'll bring
* Strong analytical skills and confidence working with data and ERP systems (SAP experience is a plus).
* Excellent communication and relationship-building skills across diverse teams.
* Ability to prioritize, manage time effectively, and stay calm under pressure.
* A proactive, collaborative mindset with a focus on continuous improvement.
* Knowledge of supply chain principles; APICS certification or MRP experience is an advantage.
Join Us
We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage you to apply if you can demonstrate a variety of skills and experiences relevant to the requirements of this role. We strive to provide reasonable adjustments throughout recruitment process and employment. Let us know via recruitment.team. if you need support to showcase your talents or require any reasonable adjustments with your application.
Offers of employment will be subject to a relevant level of company security vetting, which includes a criminal record check.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Supply Chain
* Aviation and Aerospace Component Manufacturing
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