Overview
This role is critical to the commercial success and operational integrity of our major frameworks. You will lead the strategic and commercial management of high-value framework agreements, ensuring they are structured to support business growth, renewed effectively, and governed in line with BT's internal policies and contractual obligations. Your leadership will ensure frameworks deliver value, remain compliant, and are underpinned by robust key controls. You will also act as the primary customer interface for framework-related matters, ensuring transparency, responsiveness, and trust. This role can be based in Manchester, Cheltenham or Ipswich. Hybrid (3 days in office and 2 days remote). Monday-Friday 37.5 hours per week. You will need to be eligible to obtain DV Security Clearance before starting this role. You will need to have lived in the UK for 10+ years to be eligible.
Responsibilities
* Own and manage our commercial frameworks, ensuring they are commercially viable, strategically aligned, and operationally effective.
* Contractual Governance & Obligations: Ensure frameworks are structured and maintained to meet BT's contractual obligations, including service levels, pricing mechanisms, and performance commitments.
* Key Controls & Risk Management: Embed BT's Key Controls framework across all framework-related processes, ensuring consistent application and maturity across the business unit.
* Contract Renewal & Transition Planning: Develop and manage renewal strategies for major frameworks, ensuring continuity of service, commercial competitiveness, and compliance.
* Customer Engagement & Relationship Management: Act as the single point of contact for customers on all framework-related matters, ensuring clear communication, issue resolution, and proactive engagement.
* Growth Mindset
* Decision Making
* Commercial Strategy
* Risk Management
* Inclusive Leadership, Proven experience managing large-scale commercial frameworks and contract renewals in a complex business environment and driving impact.
* Strong understanding of rate card structures, pricing negotiations, and commercial modelling.
* Deep knowledge of contract governance, commercial risk, and internal control frameworks.
* Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders.
* Experience in negotiating and optimising contractual terms to support business growth and compliance.
* Excellent stakeholder engagement and customer relationship management skills.
* Strong leadership capabilities with experience managing and developing high-performing teams.
* Proficiency in tools such as Excel, Power BI, and governance platforms.
Qualifications & Requirements
* DV (Developed Vetting) level Security Clearance is required before starting the role.
* Experience in managing large-scale commercial frameworks and contract renewals in a complex environment.
* Strong analytical, negotiation, and stakeholder management skills.
Benefits
* Competitive salary
* 15% on target bonus (Depending on country based)
* BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
* Company Car or £5,500 cash alternative
* Private Healthcare for Self and family
* 25 days annual leave (not including bank holidays), increasing with service
* Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
* World-class training and development opportunities
* From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It\'s for all parents, no matter how your family is made up.
* Enhanced women\'s health support: including help with menopause symptoms, cancer screenings, period care and more.
* 24/7 private virtual GP appointments for UK colleagues
* 2 weeks paid carer\'s leave
* World-class training and development opportunities
* Option to join BT Shares Saving schemes.
* Discounted broadband, mobile and TV packages
* Access to 100\'s of retail discounts including the BT shop
#J-18808-Ljbffr