Permanent vacancy - Product Owner
Hillington
Salary - 45k - 55k
Monday - Friday 9am - 530pm
Role Overview
We are seeking an experienced Product Owner to lead the vision, roadmap, and delivery of ActiveFM 2.0, a next-generation smart facilities management platform.
This role will evolve the platform from traditional reporting into a proactive, action-driven solution, used daily by facilities management providers and end users to identify root causes and prevent critical failures across refrigeration, energy management, and BMS environments.
Key Responsibilities
* Own the product vision, roadmap, and backlog for the ActiveFM platform.
* Translate business goals, customer needs, and operational requirements into clear, prioritised user stories.
* Ensure the platform is scalable, modular, and extensible to support multi-site, multi-tenant deployments.
* Embed strong Voice of Customer insight into all product decisions through regular discovery and usability research.
* Deliver features that enable action, root cause analysis, and faster issue resolution—not just data visualisation.
* Oversee development of core capabilities such as compliance monitoring, energy analytics, asset management, and BMS monitoring.
* Work closely with software, hardware, and business stakeholders to ensure aligned, high-quality delivery.
* Maintain awareness of relevant compliance and regulatory requirements and translate these into product features.
* Support go-to-market activities, including release planning, onboarding, documentation, and sales enablement.
* Track product success through KPIs such as adoption, operational outcomes, and time-to-resolution improvements.
Skills & Experience
* 5+ years' experience in Product Ownership, Product Management, or SaaS platform development.
* Proven delivery of scalable B2B digital products with measurable customer adoption.
* Strong customer empathy and ability to balance technical, operational, and commercial priorities.
* Experience in facilities management, retail technology, HVAC/R, energy, or monitoring platforms is highly desirable.
* Confident working in Agile environments with strong stakeholder communication skills.
* Familiarity with data platforms, dashboards, or monitoring systems advantageous.
Package & Benefits
* Salary: 45,000- 55,000 (depending on experience)
* 30 days holiday including bank holidays
* Pension scheme and discretionary annual bonus
* Optional healthcare (after qualifying period)
* Death in service cover
* Monday-Friday core hours with some flexibility
Why This Role?
This is a high-impact opportunity to shape a mission-critical SaaS platform used across complex, multi-site environments. You\'ll have genuine ownership, strong influence over platform direction, and the chance to build a product that delivers real operational and compliance value for customers.
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