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Role: Field Service Engineer
Location: covering all of the Midlands, you'll be allocated to the Aldridge Service Centre
Hours: 45 hours per week | between 08:00 and 17:30 Monday to Friday (40 hours per week also available)
Are you a hands-on problem solver who thrives on variety and independence? We’re looking for a skilled and customer-focused Field Service Engineer to join our Aftermarket team!
This is a dynamic role where no two days are the same. You’ll be out in the field, diagnosing, repairing, and maintaining specialist vehicles at customer sites and company workshops—keeping the fleet running smoothly and our customers happy.
Key Responsibilities:
* Diagnose and repair faults on chassis and mounted equipment to a high standard.
* Prepare vehicles for MOT and ensure compliance with DVSA and DOT specifications.
* Use diagnostic software and tools to identify and resolve issues efficiently.
* Work independently at customer premises and across various locations.
* Log all work using PDA software and maintain accurate service records.
* Deliver excellent customer service and represent the company professionally.
* Maintain high standards of health & safety and follow all site procedures.
* Attend training to stay up to date with the latest vehicle technologies.
Ideal Candidate:
* NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance (or time-served).
* Proven experience in commercial vehicle repair, ideally in a field service or HGV role.
* Strong diagnostic and fault-finding skills, with the ability to work independently.
* Comfortable with computer systems and workshop IT tools.
* Knowledge of vehicle technology systems, electronics, and hydraulics.
* Flexible and willing to travel across the UK, with occasional overtime and callouts.
* Customer-focused, professional, and safety-conscious.
Join a team that values integrity, innovation, and quality. If you’re ready to take your skills on the road and make a real impact—apply now!
We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.
At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.
Why You’ll Love Working Here:
* 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
* Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
* Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
* Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
* GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
* Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
* Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
* Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.
* Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
* My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
* Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
Please don’t delay your application, this role could be filled at any time for the right candidate.
Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
If you'd like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice by clicking here.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Industries
Real Estate, Financial Services, and Capital Markets
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