Product Owner
London (Hybrid)
Salary up to £130,000
This is an exciting opportunity to join a fast‑growing digital business that is transforming how customers access financial products. You will play a pivotal role in shaping a seamless end‑to‑end journey, driving measurable improvements in conversion, and delivering meaningful impact across the organisation.
The Company
They are a high‑growth fintech using technology, data, and intelligent automation to reimagine the customer experience. Their product is built around speed, clarity, and transparency, enabling customers to progress through a complex journey with confidence. Backed by significant investment and operating at scale, they are now strengthening their product capabilities to support ambitious growth plans. You will join a collaborative business that values experimentation, product thinking, and customer‑centric design.
The Role
• Own performance across the full customer journey, setting clear targets and driving improvements at every funnel stage.
• Lead a cross‑functional squad of engineers and a designer to deliver high‑impact product changes.
• Build and prioritise an experimentation roadmap, running structured A/B and multivariate tests that meaningfully enhance conversion.
• Use data to uncover behavioural insights, understand drop‑off points, and inform product decisions.
• Deliver features, UX improvements, and journey optimisations that improve completion rates, customer confidence, and operational efficiency.
• Apply AI and automation to remove friction, personalise the experience, and support internal teams.
• Partner with stakeholders across Credit, Operations, Marketing, Compliance, CRM, and Leadership to align product improvements with commercial and customer objectives.
Your Skills and Experience
• Strong experience owning and improving complex, multi‑step funnels with measurable impact on conversion.
• Deep capability in experimentation, including building roadmaps, forming hypotheses, and interpreting test results.
• Confident working directly with data to define metrics, identify insights, and inform prioritisation.
• Practical experience applying AI or automation to enhance customer or product experiences.
• A proactive approach, with the ability to take ownership, navigate ambiguity, and move quickly.
• Strong judgement, with the ability to focus teams on high‑leverage opportunities.
• Confident leading cross‑functional squads and influencing stakeholders.
HOW TO APPLY:
Apply by sending your CV to Joe by the link below