The role: As our Global Business Analyst, you will be instrumental in driving data-driven decisions across product development, customer experience, and operational excellence. You will collaborate with cross-functional teams to analyse market dynamics, customer needs, and performance metrics to enhance our thermal transfer offerings and maintain our competitive edge. What you will do: Market and competitive intelligence to support the team through in depth data analysis of our market including buyers (who are they, how they buy, key buying criteria etc) Product catalogue and pricing optimisation through review of existing portfolio and propose enhancements to drive productivity and strategic growth. Support team on monitoring competitor landscape, emerging trends, and regulatory shifts to identify growth opportunities. Collaborate with product managers to align technology solutions with evolving market demands. Evaluate internal processes and supply chain performance to identify inefficiencies and recommend improvements to portfolio and processes. Build dashboards and monthly reports using business intelligence tools to track KPIs across sales, service, and product performance. Translate complex data into actionable insights for stakeholders and leadership. Work cross-functionally to serve as a bridge between technical teams, sales, and marketing to ensure alignment on business goals. Qualifications Bachelor’s degree in Business, Engineering, Data Analytics, or related field. Significant experience in business analysis, preferably within industrial automation, manufacturing, or marking and coding technologies. Strong analytical skills with proficiency in Excel and BI platforms (e.g. Power BI). Experience with ERP and CRM systems (e.g., SAP, Salesforce). Excellent communication and stakeholder management skills. Familiarity with large global B2B organisations is preferred, but not essential. What We Offer Opportunities for professional development and global collaboration A dynamic, innovative work environment within a market-leading organization Exposure to cutting-edge industrial printing technologies You’ll only be the right candidate if you are aligned to our values and culture: Collaborative entrepreneurial spirit Winning through customers High ethical standards, openness and trust Expectations for results Respect and value people If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you. Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.