Responsibilities
* Complete pre‑qualification questionnaires as requested and keep the Business Development Manager fully updated on progress.
* Conduct customer research and due diligence on prospects as required, creating an information pack.
* Identify, review, evaluate and understand the requirements of identified business opportunities and suggest successful strategies for response. This includes completing the New Bid Template.
* Work closely with the Business Development Manager to manage tenders from initiation to submission. This may include phoning subcontractors to request quotes, helping labour load and build S1s.
* Write bespoke and specific bid responses within allocated bids and provide support for other team members as appropriate.
* Manage the contributions of others supporting the bid to ensure timely delivery of best quality responses.
* Ensure final documents are of the highest quality through editing and proofreading.
* Manage communication between the customer and CBRE throughout the bid process (where required and necessary).
* Attend tender site visits, client meetings and prepare presentations where necessary.
* Proactively stay up to date with CBRE, industry knowledge and innovations, allowing this knowledge to filter into bid responses.
* Raise the company profile by organising (and where necessary, representing CBRE at) industry events, networking events and always promoting an image of professionalism.
* Liaise with other parts of the CBRE business to develop best practice.
* Build relationships with operational managers and support functions.
* Maintain and prepare information, CVs and case studies for the Business Unit Knowledge library.
* Assist with preparation of materials for marketing events, presentations and client meetings.
* Work with the business development team to develop systems and procedures to improve the overall efficiency of the corporate division sales process.
* Work proactively with the Bid Manager to maintain and update the corporate division Information Library.
Sales Support Co‑ordinator Duties
* Complete pre‑qualification questionnaires as requested and keep the Business Development Manager fully updated on progress.
* Conduct customer research and due diligence on prospects as required, creating an information pack.
* Identify, review, evaluate and understand the requirements of identified business opportunities and suggest successful strategies for response. This includes completing the New Bid Template.
* Work closely with the Business Development Manager to manage tenders from initiation to submission. This may include phoning subcontractors to request quotes, helping labour load and build S1s.
* Write bespoke and specific bid responses within allocated bids and provide support for other team members as appropriate.
* Manage the contributions of others supporting the bid to ensure timely delivery of best quality responses.
* Ensure final documents are of the highest quality through editing and proofreading.
* Manage communication between the customer and CBRE throughout the bid process (where required and necessary).
* Attend tender site visits, client meetings and prepare presentations where necessary.
* Proactively stay up to date with CBRE, industry knowledge and innovations, allowing this knowledge to filter into bid responses.
* Raise the company profile by organising (and where necessary, representing CBRE at) industry events, networking events and always promoting an image of professionalism.
* Liaise with other parts of the CBRE business to develop best practice.
* Build relationships with operational managers and support functions.
* Maintain and prepare information, CVs and case studies for the Business Unit Knowledge library.
* Assist with preparation of materials for marketing events, presentations and client meetings.
* Work with the business development team to develop systems and procedures to improve the overall efficiency of the corporate division sales process.
* Work proactively with the Bid Manager to maintain and update the corporate division Information Library.
Business Unit Co‑ordinator Duties
* Providing administrative support to the business unit management and contract support team to include:
o Day‑to‑day admin, including photocopying, typing and taking telephone messages.
o Responsible for updating and maintaining the central contract filing for the business unit.
o Preparing and issuing predefined reports for both internal and external customers.
o Maintenance of Business Unit Director diary.
o When required, attending meetings to take notes or minutes and ensure follow‑up action undertaken.
o Organising/ coordinating team and contract review meetings.
o Dealing with frequent queries from site‑based CBRE staff and clients.
o Arranging training courses for business unit support staff and contract managers.
o Customer contact both internal and external.
o Assisting contract support team (holiday cover).
o Completion of timesheets and holiday records for the central business unit team.
o Developing systems and procedures to improve the overall efficiency of the office.
o Undertake any other duties as requested by the Finance Manager and Business Unit director.
o Ensuring sufficient supply of all office stationery, including but not limited to toner and printer cartridges for the colour printer and photocopier.
Accountabilities
* Accountability to the CBRE functional heads, as appropriate.
* Accountable day‑to‑day to the relevant client contacts.
* Line‑management responsibility for a contract team and indirectly for relevant sub‑contractors.
* Financial responsibility for the delivery of Plan commitments for the contract.
What You’ll Need
Education
* Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. [Essential]
* Higher educational qualifications to A level/HNC/D would be beneficial. [Desirable]
Training
* Experience of a similar role in a medium‑sized business. Well‑developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. [Essential]
Experience
* Experience of a similar role in a medium‑sized business. Well‑developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
Aptitudes
* Excellent command of the English language demonstrated through good verbal and written communication.
* Must be detail conscious, accurate and methodical in approach.
* Strong organisational and communication skills, able to work systematically and use your own initiative.
* Able to work on more than one task at any given time.
* Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.
Character
* Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office.
* Confidential approach and discreet. Must be able to influence others, and engender confidence in senior managers through both face‑to‑face, telephone and written communication.
* Reliable, able to complete work within the required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multidisciplinary team, providing support to other areas of the business on occasions, as required.
Circumstances
* Must be flexible to work outside core office hours from time to time, and to travel on occasions to other work locations.
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