We are recruiting for a dynamic, people centric Shift Manager to join a thriving Digital Imaging & Document Processing operation in Hemel Hempstead. You will be a true leader with bags of initiative to drive high performing teams ensuring the seamless conversion of physical documents into digital formats for this global organisation. In this permanent Shift Manager role you will be working Monday to Friday 6am-2pm (Apply online only)). Salary on offer is £36,000 per annum plus excellent benefits including 23 days annual leave + bank holidays, private medical care, life assurance, robust pension scheme, free onsite parking, childcare vouchers, bike to work and more!! As Shift Manager you will be leading a team of up to 100 operatives with the support of 4 Team Leaders, reporting into the Operations Manager. Utilising your leadership skills you will be passionate about driving performance with the use of KPIs, whilst adhering to SLAs. Your natural flair for building relationships at all levels will enable you to increase productivity within your team. Your role will involve: Overseeing daily team operations, including personnel management, performance, and absence management. Lead teams of 100 people (Jan-May) with the support of 4 Team Leaders, to a minimum of 40 in lower volumes in alignment with core values and ethical standards. Ensure timely and accurate completion of customer service requests. Manage daily and ...