Job Description Department : Digital Transformation Team Location : Manchester Type: 12 Month Fixed Term Contract Role : Process & Digital Improvement Analyst – (Insurance) The Role You will be working as part of the Insurance Innovation Team working closely and in a collaborative manner with business support, fee earners and IT personnel to analyse processes, the data captured through the process and our current ways of working. The role will also look at future ways of working through the utilisation of Robotic Process Automation (RPA) and Optical Character Reading (OCR) to drive and embed efficiencies through our insurance practice prior to sharing across the wider firm. Your skills will require the ability to communicate with stakeholder and user at all levels in order understand current processes and then supporting in the design and implementation of future ways of working through Lean Six Sigma methodology. The analysis of existing data sets and ways of working whilst highlighting new data requirements in order to deliver automation is essential to support the end users. The role is focused on delivering a simpler and more efficient user interaction and experience whilst running a matter end to end. The role reports into the Head of Digital & Transformation – Insurance. Key Responsibilities Design and implement a paperless way of working utilisation existing technology available to users. Build a community of users to support the implementation of change delivered through process, technology and data. Undertake process analysis to establish optimised lean operating processes and work with associated data points to complete analysis of current state working practices. Analysis of data to create insights that allow the identification of new opportunities to improve efficiency in internal operating procedures. Work with senior management to develop end state process maps aligned where appropriate to automation functionality to deliver system changes for project managers and developers to then implement. Working on requests for data, analysis and information to support specific operational and strategic needs and then delivering the insight back in a visually appealing and understandable format. Essential Skills & Experience Ability to communicate with stakeholders and users at all levels to build confidence and trust in the work being delivered. A good working knowledge of the systems and data repositories in the business allowing for the retrieval of data as required. Demonstrable data analysis skills within Excel and the capability to visually present insight back into the business. Ideally Lean Six Sigma Green belt qualified, however, a clear competence in this area with a desire to attain process and data analysis qualifications would be acceptable. Ability to work on own initiative; once a sense of direction has been communicated is then able to develop the ideas independently. A clear understanding of key drivers of business performance and opportunities to improve. Aligned to this is being able to understand the needs of different stakeholders across the firm. Strong team player and capable of working collaboratively within a cross functional team to achieve joint business goals. The Firm Clyde & Co is a leading global law firm, specialising in the sectors that underpin global trade and commercial activity, namely: insurance, transport, construction, energy, trade and commodities. It is globally integrated, offering a comprehensive range of contentious and non-contentious legal services and commercially-minded legal advice to businesses operating across the world. Clyde & Co is committed to operating in a responsible way. This means progressing towards a diverse and inclusive workforce that reflects the diversity of its communities and clients, using its legal skills to support its communities through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment. The firm has 480 partners, 2400 lawyers, 3200 legal professionals and 5000 people overall in over 60 offices and associated offices worldwide. Our Values Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We: Work as one We are a globally connected team of talented people who act with a firm-first mentality to achieve success Excel with clients We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do Celebrate difference We help each other to be at our best and believe our differences result in greater achievement Act boldly We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth Business Services Competencies Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations. The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas: Technical Excellence People and Team Client/Stakeholder Relationships Service Delivery and Commercial Awareness Personal Effectiveness This is the job description as constituted at present; however the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business. When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives. Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.